Dear Campus Requesters,
Due to recent department and office relocations, we want to remind everyone of the policy and procedures related to rekeys. To avoid confusion and streamline the process, please review the information below and save the attached PDF for future reference.
What Is a Rekey?
- Rekeying a lock means changing the working key of the lock to a different key without replacing the lock itself.
Why Do We Need to Rekey?
- Rekeying helps maintain the integrity of University spaces and ensures compliance with organizational standards. Each department has a unique keyway, which must be preserved.
When Is Rekeying Required?
- Rekeying is necessary in any of the following situations:
- Unauthorized entry
- Lost keys
- Preventing theft or vandalism
- Office or department relocations
This guarantees that previous occupants’ keys no longer work in their former spaces.
Rekey Process for Office and Department Relocations:
- Allow at least two weeks before occupants move into new spaces for rekeying to be completed.
- Submit a work ticket through the Call Log or Work Control before any work begins.
- After submission, coordinate with the Lock & Door Shop to determine how doors should be keyed (offices, shared spaces, submaster keys).
- Once new keys are created, the authorized requester can place orders through Doors to receive them.
The Lock & Door Shop will stay in contact with departments throughout the process to ensure a smooth transition.
Thank you for your attention to this important process!
Best,
Vanessa Abbott
Lock and Door Shop
Access Control Program Specialist
Campus Planning & Facilities Management
1276 University of Oregon
