Documents

Teams Calling Service

• Teams calling feedback survey (June 2023)
• Teams calling category of knowledge base
• Microsoft Teams support page

Utility Voice Service

• Cisco IP Phones category of knowledge base

New Funding Model

• New billing model for telecom and collaborative technologies — Email from Jamie Moffitt, Senior Vice President for Finance and Administration & CFO, to Academic and Administrative Leadership List (1/12/23)
• Telecom and collaboration services funding model FAQ
• CCT Program and Rate Model Presentation — Presented by Budget & Resource Planning and Information Services to UO Level 3 budget partners (fall 2022)

CCT Program in Around the O

• Aging desk phones lead to wider look at communications tools (April 8, 2019)
• Town hall meeting on communications tech set for Nov. 18 (November 11, 2019)
• Zoom videoconferencing is now available campuswide (March 30, 2020)
• Dropbox file storage is now available to UO employees (April 6, 2020)
• Dropbox file storage service for students is coming soon (August 27, 2020)
• UO phone service moving to Teams for most employees (November 16, 2021)
• Transition to Teams calling begins for UO phone service (May 16, 2022)
• Phone transition to Teams calling nears halfway point (September 19, 2022)
• Utility voice phone transition follows Teams calling (January 2023)
• Utility voice phone transition continues into February (February 2023)
• Information Services asks for feedback on Teams calling (June 2023)