Following the January announcement of the new funding model for CCT services, a project team is working to update the telecom billing system.
That team is currently on track to provide UO units with telecom bills for January–June 2023 before the UO fiscal year ends on June 30.
To lay the groundwork for those changes, staff from Information Services (IS) have been gathering data about phone lines and updating records to reflect the recent phone transitions. Preliminary work on the billing system updates began in January.
As of April, the formal project team is working to finish updating service charges and then ensure the monthly Banner billing process is working correctly. That team includes staff from both IS and Finance and Administration Shared Services (FASS), working closely with the billing software company.
The project team will share updates with UO budget managers and departmental phone coordinators over the coming weeks.