PR Meets Protestors

By Lily Gordon

 

Protests are a quintessential part of democratic countries. Occupy Wall Street, the Civil Rights Movement, the Boston Tea Party— the good ol’ American protest has been proven to produce tangible change when addressing national policy or cultural issues. Perhaps the perfect Petri dish for protests and social activism is on a college campus. When a mass of people learning about the injustices of the world all live in one place, public demonstrations are bound to occur.

Headshots on the campus of the University of Oregon on Tuesday, Sept. 22, 2015, in Eugene, Oregon.
Headshots on the campus of the University of Oregon on Tuesday, Sept. 22, 2015, in Eugene, Oregon.

Dealing with protestors, or what strategic communicators so eloquently call “issues management,” isn’t exactly the highlight of most PR professionals’ week.  I got the chance to sit down with Kyle Henley, the Vice President of  Communications at the University of Oregon, and chat about the sometimes tricky topic of issue management on a college campus.

It seemed almost too fitting that on the way to Henley’s office I passed through a group of students from the UO Climate Justice League participating in a sit-in just a few feet from his door. Whereas in a large corporation the chief communications officer could stay in his or her corner office removed from demonstrators, a university is a small city. When neighbors are unhappy, they march right up to the offender’s front stoop.

Henley didn’t seem fazed by the guests in the atrium. He embodies his policy of keeping a level head when it comes to communicating. During our conversation, he mentioned countless morsels of PR wisdom, but a few core aspects stood out when it comes to approaching issues management. These are what I’m calling The Henley Keys to Communication Success.

Think ahead
 Since the 1960s there have been loud student protests on American college campuses. “It’s not something we’re unaccustomed to dealing with,” says Henley. There are certain issues every university administration can anticipate— tuition, campus safety, feelings of inequality— and that makes it easier to develop proactive strategies.  According to Henley the UO is a “well oiled machine” when it comes to controversy. Like any large corporation, the university’s communications team forecasts potential issues that could occur taking into consideration the student body’s demographics, upcoming changes, and other factors unique to the school.

Stay consistent
“What’s the challenge? What are the answers and information you’ll need? And how will you communicate it?” Henley says these are the three questions to ask when addressing any communications problem. PR often faces criticism for being “all spin,” but when facing social activists, a brand must decipher the facts in order to develop a realistic path forward. Once the truth is evident to brand communicators, which may or may not align with activists’ demands, clear and consistent messaging can follow.

Utilize experts 
Henley admits he is the forty-five-year-old dad who really likes Facebook but doesn’t have the bandwidth to do the “other ones,” meaning Twitter, Snapchat, et cetera. He also acknowledges the major role social media plays in vocal student dissatisfaction. That’s why the university communications department has individuals who understand every in and out of these platforms tracking the conversation. Law enforcement even plays a role when it comes to monitoring the UO Yik Yak. The point is a person cannot become an expert on everything. A distinguishing characteristic of great PR professionals is that they can find the right experts and aren’t bothered by asking for assistance.

Be interesting
“Even if you have a job that you love, and I do, don’t let your job define you,” Henley said. “Find something you’re passionate about and invest in that.” Henley is a family man who enjoys cycling and cooking among other hobbies. Besides keeping a person sane, Henley notes the valuable perspective gained by having a fulfilling life outside of the office. PR is all about balance: what the brand wants compared to what consumers are demanding, having an online presence but also remaining personable, bringing creativity into the mix while keeping messaging accurate and clear. Balance is ultimately the key to professional communicating success be it personally, when dealing with a long-term branding project, or even when protestors come calling.

PR on a Budget: 5 Free or Cheap Tools to Stretch Your Dollars to the Max

Guest Blog Post by Josh Wei, Founder of UltraPress, the fastest and cheapest place for custom apparel.   

There’s a commonly perpetuated lie in the small business world. It goes like this: “You can’t be successful at PR, because it’s too expensive.” Unfortunately, many SBOs take this statement as fact and never even attempt to develop a PR strategy. As a result, they’re left scrambling to compete against bigger companies with deeper pockets.

While PR can get expensive, it doesn’t have to be out of your price range. For even just a few hundred dollars per year, you can invest in a full-fledged PR campaign that pushes your brand to the top. However, you have to be willing to ignore the noise and silence the myths.

 PR Isn’t Optional
 Contrary to what some say, PR is not optional. Regardless of the size of your business, the industry you operate in, and the budget you have at your disposal, you can’t ignore PR. As soon as you have a product created and a brand developed, you must begin working on relationship building.

According to business writer Jerome Cleary, there are four main reasons why PR matters for a small business. They are as follows: 

  • Brand reputation. This is by far the number one reason for investing in PR. “The more your brand is recognized,” says Cleary, “the higher you are perceived as a leader in your field and consequently, the more you receive additional business.”
  • Networking and relationship building. The second reason to invest in PR is that it helps you build relationships and networking opportunities both inside and outside of your industry. You never know when you’re going to need someone to help you, and PR opens up a number of doors.
  • Industry credibility. “As many people realize often too late, merely opening a business, setting up a website or publishing a book is just not enough to turn you into the go-to resource for your field,” Cleary points out. You need someone to strategically position your brand as credible and worthy. 
  • Finally, the fourth reason PR matters is that it allows you to take full advantage of market opportunities as they’re presented to you. Without a formal PR strategy in place, you’ll miss out on opportunities because you don’t know they exist.

 Basically, you can’t afford to ignore PR. And while it may cost you time, resources, and money to develop and maintain a strategy, it doesn’t have to break the bank.

5 Free or Cheap PR Options and Solutions
So, how exactly can you do PR on a budget? Well, you need to arm yourself with the right tools and solutions. The good news is that many are free or cheap, including the following: 

  1. HARO:

Out of all the online PR services available, HARO – or Help a Reporter Out – is by far the best. This service works by connecting reporters with a variety of potential sources for stories. It’s designed to be a two-way street that helps both journalists and brands.

The service gives journalists the ability to find relevant stories, while simultaneously allowing brands to secure valuable media coverage. If you take a look at the HARO website, you’ll notice that a number of media outlets use the service, including TIME, Mashable, The New York Times, Wall Street Journal, ABC, and more. You can learn more about how HARO works from the brand side by checking out their How it Works page. Subscriptions run from free all the way up to $149 per month for a premium account.

  1. Tomoson:

Do you sell physical products? Do you want to get the word out about your product? Tomoson may be the answer. This software manages and matches influencers with brands for valuable reviews and social proof. It allows you to give products away to bloggers and people in your target market with the hope of creating some buzz. You can then see who has received your products, talked about them on social media, and posted about them on their blogs.

There are currently more than 20,000 influencers on Tomoson, and the site is growing by the day. It’s a really great way to kick start organic growth and grassroots sharing. For a business account, you can start out with a free 30-day trial. After that, monthly accounts range from $99 to $499 per month. 

  1. Guest Blogging:

Honestly, one of the best things you can do is start guest blogging. You don’t even have to write about your brand or products. Just start building relationships with different industry blogs and make sure a byline is included as part of the compensation. Also, don’t be surprised if it’s the only compensation.

As you start accumulating profiles, you’ll begin to gain some name recognition in the industry. Ultimately, this will lead to brand recognition. And once you’ve built enough equity, you may even be able to start writing about your business and products.

This is obviously a long-term approach, but it’s something every smart business owner should do. These blogging relationships are the modern day equivalent of knowing your local newspaper writers. They’ll help immensely in the long run. If you’re unsure of how to find guest blogging relationships, try Guestr. This website shows you which websites and blogs are looking for guest contributors.

  1. Leverage Twitter:

Another very simple thing you can do is get in touch with media members via Twitter. You want to avoid being creepy or obnoxious, but sending an occasional direct message, retweeting posts, and responding to tweets is a great way to make an introduction. After all, you’re much more likely to have a pitch accepted if the person at least knows your name.

  1. Monitoring Tools:

Part of being successful in PR is accurately tracking your progress and gaining insights into how your different efforts and campaigns are being perceived in the marketplace. Once your name gets out there and you have multiple things happening, it’s difficult to do this manually. This is where PR monitoring tools come into play.

There are a number of cheap or free options available. HubSpot has compiled a list of the top 18 tools for monitoring and managing media relations. There are some really good ones on this list. Look through them and see if you can find some that align with your brand.

If you’re just starting out with PR, you may not need these tools yet. They are designed for brands that already have campaigns in place. However, over time, you’ll find that they are invaluable. It’s better to start using them in advance than it is to learn about them on the fly.

PR Doesn’t Have to be Expensive
Your competitors want you to believe that PR is expensive. They want you to think that it’s something only Fortune 500 companies and large organizations with massive budgets can get involved with. And while you may not be able to afford a full-time publicist, there are plenty of things you can do to push your brand forward and find opportunities.

PR doesn’t have to be expensive if you use the right tools and understand how to stretch your budget. Keep these five options in mind and start to develop a cost-effective PR strategy that allows you to achieve success in 2016 and beyond.

What does your Major Mean after Graduation?

By Arunima Bhattacharjee

While you’re a a pre-journalism student at the School of Journalism and Communication (SOJC), you might have asked yourself a few questions before deciding the perfect major for yourself. Some people believe that creativity is for advertising, writing skills for journalism and dealing with people is public relations. So, which skills do you identify with the most? Well, all three majors require extensive communication, creativity and writing skills. However, the second question that might cross your mind is which major will most likely land me with a job after graduation? Well then it’s time we explore this question because the career you choose will impact how much money you will make in the future.
According to “The Guardian,” the competition in the journalism field is “immense.” It takes some time to land with a good paying job as a journalist and you need to know your technology before heading into the job market. The journalism school here at the University of Oregon (UO) will teach you the necessary technological knowledge, but the rest is on you. You need to be up-to-date with all the available software for editing and creating multimedia. It’s also important to create a portfolio; this will show them what you’ve learned while in school. In addition, the average salary for a journalist is in between $24,000 to $71,000 annually.
If you are thinking that you will sit at a leather chair with a window view in Manhattan at an advertisement agency, like “Mad Men”, then think again. Peggy didn’t get her own office on her first day of work. She had an entry-level position and then got promoted to different levels because she was able to demonstrate unique skills and creative thinking. That’s what advertisement agencies want in new graduating undergrads. If you intern in an advertising firm while in college, it is more likely that same firm will be willing to hire you full-time after you graduate. According to the “Payscale Human Capital”, the salary at an advertising firm will be between $32,000 and $71,000 annually, this can also vary on which part of advertisement you are interested in going into.
Public relations, on the other hand are outpacing journalism. According to the “Pew Research Center” the salary gap between PR specialist and a news reporter is almost $20,000 annually. A new survey from the University of Georgia found that new graduates earn on average $35,000 a year when they get into the public relations career. The number of employed PR specialists is expected to jump from 258,100 in 2010 to 316,200 by 2020. This projection equates to a 23% rise in employment.