Status
The following table lists the implementation status of technologies that are part of the CCT Program or relevant to it.
Technology | Functions | Status |
Microsoft 365, including OneDrive | Office productivity suite, file sharing, and more | Launched UO-wide 2015 (before CCT Program). |
Microsoft Teams | Video- and audioconferencing, chat, team sites, collaboration | Launched UO-wide 2019 (outside CCT Program). |
Zoom | Videoconferencing, primarily | Launched UO-wide 2020. |
Dropbox | File sharing | Launched UO-wide 2020. |
Amazon Connect | Call centers | Basic functionality launched to most user groups 2020. Advanced functionality launch TBD. |
Third-party solutions (varies) | E911, auto-attendant, voice-enabled call routing, etc. | Voice-enabled call routing implemented 2022. Other aspects in progress as of May 2023. |
Microsoft Teams calling | Telephony and voicemail for basic use | Completed April 2023. |
Cisco | Traditional phone system for critical and utility phones | Completed April 2023. |