Status

The following table lists the implementation status of technologies that are part of the CCT Program or relevant to it.

Technology Functions Status
Microsoft 365, including OneDrive Office productivity suite, file sharing, and more Launched UO-wide 2015 (before CCT Program).
Microsoft Teams Video- and audioconferencing, chat, team sites, collaboration Launched UO-wide 2019 (outside CCT Program).
Zoom Videoconferencing, primarily Launched UO-wide 2020.
Dropbox File sharing Launched UO-wide 2020.
Amazon Connect Call centers Basic functionality launched to most user groups 2020. Advanced functionality launch TBD.
Third-party solutions (varies) E911, auto-attendant, voice-enabled call routing, etc. Voice-enabled call routing implemented 2022. Other aspects in progress as of May 2023.
Microsoft Teams calling Telephony and voicemail for basic use Completed April 2023.
Cisco Traditional phone system for critical and utility phones Completed April 2023.