- Strategic Planning: Using an outcome based approach to develop plans, goals, and benchmarks to guide actions to achieve the goal
- CRM (Customer Relationship Management): A computer system used by organizations to track customers, customer requests, and other customer interactions. A good CRM system is an invaluable tool providing arts and other organizations with valuable analysis and decision making tools.
- Medium: deals with the means by which a message, idea, or artistic expression is conveyed. Examples can include but may not be limited to ideas into speech or writing, images expressed ion canvas with paint, images presented on a screen using pixels or vectors, music captured and recorded onto tape and pressed onto vinyl discs for transmission.
- Social Impact/Consequence: the outcomes, intended or unintended, that result from applying a medium within a society.
- Narcissism: The condition of being so self centered that it can be medically declared an illness.
- User Groups: Populations of people operating computers, machinery, or software who may require specialized support or training
