The Secret to an Effective Meeting: Sweets by Casey Weisinger

The Secret to an Effective Meeting: Sweets by Casey Weisinger

My Community Planning Workshop (CPW) team and I have been helping small communities improve their surface water quality and adhere to state and federal regulations. After each meeting we recap successes and opportunities, thinking of ways we can apply our CPW classroom learning to subsequent meetings.  We recently completed our third trip to Gold Hill, Oregon, since our first meeting in February. At this meeting, we put our reflection and theory into action and experienced…well, an effective meeting. Here are our quick tips for you:

  1. Develop relationships. Don’t just ask what your committee members’ roles in the community are or how many neighbors they have, get to know them as people. This way, you build trust and assurance in one another. We wanted to get know our steering committee and partners on a more personal level, outside of the formal meeting setting. Before our meeting, we had a picnic with them in a riverfront park and discussed a wide range of topics from hummingbirds to city events, and even played with a puppy named Dulces (Spanish for sweets). Building a rapport with our steering committee set the tone for a productive meeting where everyone felt more comfortable listening and sharing ideas.
  2. Always recap purpose. Reviewing the goals and vision for a meeting helps set expectations, proactively avoid tangents, and accomplish meeting results. We are developing a multifaceted water quality program. In the past, our goals got lost in all the material presented. So at the beginning of the meeting, we reviewed what we are trying to produce and why, addressing both the big picture and this particular meeting. This helped re-orient everyone for a productive and focused conversation.
  3. Feng Shui the meeting room. Okay maybe not literally, but setting up the room in a way that includes and stimulates conversation will allow for effective engagement and dialogue. In our previous meetings we noticed not everyone was able to sit at the table, which made full participation difficult. This time we moved the tables into a u-shape to facilitate open discussion and ensure that everyone felt included.

These tips are not exhaustive, but can produce a meeting with a clear purpose and results. By developing relationships we built trust in one another, by recapping purpose we proactively addressed recurring questions, and by rearranging the meeting room we created more discussion with different stakeholders than in previous meetings. With Valentine meetings, effective meetings, and dogs named Dulces how much sweeter can our project get?

Other posts by Casey here.

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Our Partner: Colette Ramirez-Maddock

Partner Interview: Colette Ramirez-Maddock

 Recreation Program Assistant at City of Eugene Outdoor Program at the River House

What Community Service Center program(s) did you work with

The Community Planning Workshop (CPW)

Briefly describe the project(s) you work on with the Community Service Center (CSC).

The Inclusivity Assessment was created to examine the Library, Recreation, and Cultural Services department in the city.  We wanted to analyze our service delivery and to identify how we could  improve our services. The process identified barriers for participants including physical and cultural. The assessment facilitated us using the lens of cultural awareness to make our facilities and programs as  inclusive and accessible as possible.

Why did you decide to work with the Community Service Center (CSC)?

The Community Planning Workshop has done comprehensive work for the City of Eugene. They have a good reputation for process, defining next steps and  a high level of work that comes from the CPW team. Bethany Steiner, CPW Associate Director helped us set the foundation, including developing questions for assessment, and building relationships in the community that otherwise would be difficult without them. CPW was very thorough in the work they did throughout the process.

What were the benefits of engaging the CSC program?

I enjoyed the collaboration of the process, we benefited from the shared resources that could be exchanged with the City of Eugene and the Community Services Center.

What role did CSC staff/students/members have in the project?

Bethany Steiner, CPW Associate Director was a  valued component of the project along with the  project managers and students. They facilitated the process including organization and forward momentum, this included developing surveys, survey implementation, interviews, listserv creation and data entry. After collection they analyzed the data and presented the recommendations and next steps from beginning to end, all the while being collaborative and accessible in the process.

How did the engagement of the CSC program(s) increase your organization capacity to complete the project?

The  project would not have been the same without them (CPW). We had a sense of what we wanted completed but not the experience to carry out such a comprehensive project or the capacity to do it. The Community Planning Workshop kept the process moving throughout the summer (our busiest time), they checked in, set deadlines, and built groundwork for future projects.

What advice do you have to other potential community partners about working with the CSC?

I would suggest an open mind; CPW is for those that would like to work collaboratively with a team and be involved in the process.

Plug Something!

We have so many amazing programs and services at the City of Eugene – Library, Recreation, and Cultural Services Department.   You can find more information about our programs at http://www.eugene-or.gov/index.aspx?nid=127.    We hope you get a chance to discover, create, and grow with us this year!

 More about the Community Planning Workshop(CPW)