9:02 am Full service has been restored. During the disruption, many customers had trouble viewing custom themes and logging in using authentication tools like Shibboleth.
8:00 am We are currently experiencing problems for a few of our US-based customers with any custom themes, custom plugins, and authentication tools such as Shibboleth.
We have identified the problem and are in the process of fixing it. Full service should be restored soon and we will update here once that work is complete.
There is much news going around about a recent bug in Cloudflare which resulted in an extremely small number of Cloudflare customers’ that had the possibility of exposing customer data.
We are a Cloudflare hosting partner and do utilize Cloudflare services, but we are 100% confident that we were not impacted by this bug and that no customer data that we host was compromised for the following reasons:
1. We’ve been assured by Cloudflare that none of the domains we host were impacted, including all CampusPress customers and our Edublogs.org network.
2. We do not leverage the specific Cloudflare services that contained the originally disclosed bug.
3. Even still, we decided to change our authentication keys and force all logged in users to re-login just to ensure no further impact was possible.