The Unified Communications Needs Analysis Project is underway!
The project team is working with consultants Presidio and The Northridge Group to gather information from faculty, students, and staff throughout the university about the communication and collaboration tools they use today and what they would like to see in the future.
An Around the O story published on April 8 (Aging desk phones lead to wider look at communications tools) provided an overview of the Needs Analysis Project and Unified Communications Program and invited the campus community to participate.
Data is being gathered in variety of ways to ensure everyone has a way to provide input:
- The UO Communication and Collaboration Tool Survey is open to all UO students, faculty, and staff.
- Consultants from Presidio and The Northridge Group are spending two weeks on campus in April 2019 to conduct in-person interviews and meetings:
- April 8-12:
- Meetings with administrative units
- Side-by-side observations of offices with high call volumes
- April 22-26:
- Meetings with academic units
- Focus groups with faculty and students
- April 8-12:
The first week of stakeholder meetings was completed successfully. The second week of meetings has just begun.
The project team also established a new email address to serve as a contact point: unifiedcommsprogram@uoregon.edu.