Six Lessons from Reopening a Public Library

When the Douglas County Library System closed in 2017, it left eleven holes in eleven towns. While still nicknamed “The Timber Capital of the Nation”, dwindling funds from timber revenue had tightened wallets in the Douglas County government, putting library funding on the chopping block. In a last-ditch effort to keep the libraries open, a ballot measure proposing a property tax increase was put to the vote. The community soundly voted against it.

The collapse of the library system made its way through local, state, and national news. Many questioned the purpose of libraries in today’s world, arguing that Amazon and digital technology have made their place in society obsolete. Many more were shocked at the thought that residents of a county the size of Connecticut would be left without library services.

In the year that followed the closure, many of the libraries managed to reopen their doors. With little-to-no funding, they relied entirely on volunteers and donations to run. However, the Roseburg branch, which had previously been the main library for the whole county, remained unopened. Behind its doors, the bulk of the materials that had circulated throughout all 11 libraries sat gathering dust on the shelves. It took Roseburg residents passing a city property tax increase, an agreement with the Douglas ESD to convert part of the building into their office space, as well as multiple large donations from state and local foundations, to finally make the library reopening a possibility.

I was thrown headfirst into the library reopening project through the RARE AmeriCorps Program as my first job out of college. I had little knowledge of how libraries were run, much less what it took to start one from the ground up. After 4 months of delays, uncertainty, and buildup, the Roseburg Public Library project was finally completed on January 10, 2019. While I am far from a library professional, my position has granted me insight into an unusual process that few have the opportunity to be a part of. These are the main lessons I have learned so far in my term of service:

  1. Introduce yourself to the key players. Get to know everyone involved in the project, from the construction workers and architects to the library volunteers and old employees. Sit in on meetings even when you don’t understand what is going on, because eventually you will.
  2. Be patient. Sometimes things our out of your hands and happen at their own pace. Be hopeful but realistic about deadlines with yourself and others who rely on you as a source of information.
  3. Speak up. Your ideas are valid, even compared to the ideas of those who are more experienced and older than you. Just because something has always been done this way does not mean it is the best way going forward.
  4. Know when to engage. Everyone has opinions, and many will want to make their opinions heard. When changes have to be made, opinions will sometimes be negative. Don’t take it personally. Strategize by mainly pushing out information to the public instead of responding to every individual question or complaint.
  5. Focus on the end goal. Seeing how thankful the community is to have a library again will make all the hard work worth it.
  6. Each day is a new battle. Once you open, expect multiple things to go wrong each day. The self-checkout and printer will stop working, books will go missing, and volunteers will fall off the face of the earth. Eventually it will be figured out, and you’ll finally be able to take a breath and answer some emails.

A bit about the author, Adrienne Groves:

  • Currently serving as Community Outreach Coordinator for the Roseburg Public Library.
  • Adrienne earned a bachelors degree in Environmental Studies-Biology from Whitman College
  • People may be surprised… “I was an Editor‐in‐Chief of my college’s literary arts magazine blue moon.”

RARE: To Be Uncommon Among Common People

By Garett Peterson

As a Program Analyst in the planning department at the City of Scappoose, I’m responsible for multiple projects that relate to small city planning and community development. In the short time at my placement, I’ve already had the opportunity to work on multiple meaningful projects that will help advance my future career as a sustainable land developer, such as write staff reports and present them to City Council for adoption, help manage the City’s Park and Recreation Committee, and create a framework for an adopt-a-park program that will be implemented this spring. However, my most significant project completed thus far is planning and overseeing the City’s Annual Town Meeting which has been planned and managed by RARE members for the last three consecutive years. The general purpose of the event is to update the public on current and future City projects, but more importantly, it is an opportunity for residents to give feedback on the direction of the City. These meetings are essential for a healthy and vibrant community because they help hold City staff accountable and provide clarity to the public on decisions that will impact their daily lives in Scappoose.

Since the meetings are surprisingly well attended by the community (usually between 120-175 people), there was a lot of pressure to meet the expectations set by the City and my own professional standards. When I first started to plan the event, my first course of action was to break the project down into more manageable pieces to aid in the organization and execution of necessary tasks. For example, I had to create promotional flyers, reach out to stakeholders to participate, find local businesses to sponsor, and create the presentation, among countless other things. This experience taught me that the devil is in the details and that there is a lot of things that need to happen behind the scenes for a project to be successful.

When the day of the meeting arrived I was somewhat nervous that something bad would happen, but ultimately I was confident that the City and I had done our due diligence to ensure a quality event. The first half of the meeting focused on updates from City staff who discussed progress in meeting community goals that had been identified in the 1st Annual Town Meeting two years ago. This helped demonstrate how the City actively pursues many of the concerns identified by the public. This section led perfectly into the follow-up break out session which asked the attendees the same three questions from the 1st Annual Town Meeting. The second half of the meeting featured several speakers who discussed a number of important issues facing the City. Most notably, State Senator Betsy Johnson updated attendees about efforts to promote and develop OMIC (Oregon Manufacturing Innovation Center) which she has been closely involved with and that could lead to significant new job opportunities in Scappoose. Throughout the meeting there were a few bumps in the road, but overall I am pleased with the outcome and I believe that most people walked away more informed and satisfied with the direction of the City.

Before my placement in RARE, I had limited amount of experience in community engagement and event planning so being responsible for such a big event seemed like a daunting task. Where do I even begin? I felt lost before I even started. But before I allowed doubt to take up residency in my mind, I took time to reflect on the RARE program and I quickly realized that facing uncomfortable situations is essentially the main purpose of being a RARE member because it forces you to grow both professionally and personally. Realizing that planning this event was not merely an additional burden on my workload, but instead an opportunity to test my abilities, converted my hesitation into excitement for the opportunity to challenge myself with something that will help me in the long run. This mentality is usually shared among successful RARE participants, the ability and willingness to spin negative into positive, but unfortunately it is not held by the general public which causes RARE members to be uncommon among common people.

A bit about Garett Peterson:

  • Currently serving as a Program Analyst for the City of Scappoose.
  • Bachelor of Science in Environmental Policy Analysis and Planning, University of California, Davis, Spring 2015
  • People may be surprised… “Recently backpacked through eight countries in Europe over a span of two months this past fall.”

Does community development work interest you?  Are you looking for a life changing experience in rural Oregon?  Learn more about serving with the RARE AmeriCorps Program via our website: https://rare.uoregon.edu/application-process/member-application-proces