The Trust Agreement

By Titus Tomlinson and Aniko Drlik-Muehleck

History and relationships in rural communities run deep. This creates a rich web of networks and shared wisdom that can support a community through tough times.

The flip-side of longstanding relationships, however, can be paralysis. As humans, we remember the past and in particular, we remember the wrongs of the past. If someone snubs or undermines me, I’m not likely to want to work with them again. I might even go so far as to tell all my friends and colleagues not to work with them again. Word spreads quickly, and factions start to develop; we dig in and don’t cooperate with people or groups we don’t respect.

Sometimes, it’s perfectly legitimate to cut off relationships. You don’t, for example, want to keep working with someone who is stealing from you. In the context of community development, however, holding grudges does not pay off. If you’re serious about getting things done in your community, you can’t let the past get in your way.

Here at the Community Service Center, we’ve been experimenting with the Strategic Doing framework as a way to move community conversations beyond the usual sticking points of tense relationships and power struggles. It is never easy to change the direction and mood of a community conversation, but here’s something we’ve tried that you might be interested in bringing to your own community work: The Trust Agreement.

The Trust Agreement is simple, but powerful:

We believe in behaving in ways that build trust and mutual respect. That means:

  • Leave your ego at the door.
  • The past is the past.
  • Treat others with the respect you hope to receive in return.
  • We are a coalition of the willing…
  • …ALWAYS focus on the positive. We’re here to talk about what we CAN do, not what we can’t.

When you’re coming in to a particularly difficult meeting where you know egos and historical grudges might be at play, consider beginning your discussion by laying out these concepts. Then courteously yet firmly let meeting participants know that if they can’t embrace the Trust Agreement, this meeting probably isn’t for them.

The Power of Conversation

By Emily Gluckin

If there is one thing that my RARE position has taught me, it is the power of simply talking to people. All of the progress I have made thus far is all thanks to conversations and tapping into my network.

I spent the first two months of my service with the Polk County Tourism Alliance reaching out and meeting with as many different players in the county’s tourism landscape as possible: city staff, business owners, chamber directors, local citizens, local groups, etc. The purpose of these conversations was for me to learn what the current state of tourism is, and what the challenges and opportunities are for each stakeholder. I also traveled to different places in the county to experience the destinations and assets that the county has to offer (sounds rough, but somebody’s got to do it!). This was crucial in helping me learn what I was entering into and giving me a holistic view of the communities that I am working with. Because tourism touches so many different groups in Polk County, it has been really interesting learning about the topic from a variety of angles. Now backed with a better knowledge of what is going on and what kinds of questions to ask, these conversations have become productive and have created some momentum.

The magical thing about simply talking with people is that great connections usually come out of it, especially in a tight-knit network like Polk County. Talking with one of the steering committee members about her involvement in a camera club resulted in a donation of hundreds of beautiful high-resolution photographs of the county from a local photographer. A meeting with the county’s extension office encouraged them to include Polk County in their survey of agritourism operators. A member of an action team offered her connection to bloggers in the area for publicity. These are just a few examples of successes that have come out of conversations. This is the beauty of an effort that encompasses a wide range of people; everyone has unique skills and connections to offer that will ultimately further the goals of the group as a whole.

This process has also taught me to be flexible. While I keep certain tasks and goals in mind, I recognize that these conversations and opportunities that arise will mean that my work plan may be ever shifting. I have also learned that sometimes the answer lies right in front of you, all you have to do is ask around.

As an extrovert, I love talking to anyone who will listen, meeting new people, and seeing how we could work together going forward. Luckily, the people of Polk County have been more than willing to share their stories and listen to mine. This community is full of committed people, strong connections, and rich opportunities, and we are our own greatest resource.

A bit about Emily Gluckin:

  • B.A. in Environmental Studies with a concentration in Sustainability Studies and a minor in Green Building and Community Design – University of Vermont
  • People may be surprised when they learn that between ages 10 and 14 I lived in Zurich, Switzerland. I was immersed in a culture that was a big contrast to my life in a small town in suburban Connecticut. I learned German, how to navigate public transportation, how to make quick friends in an International school, and how to be a citizen of the world. It created a personal drive to continue learning about and exploring new places. I believe I would be a completely different person without that experience.
  • My most significant accomplishment that I am proud of is the complete on of a large-scale public art installation that I was the project manager of during my previous AmeriCorps service in Montana. The project, known as the Helena Bike Tower, had been in the works for several years before I took the position, and a er 11 months of blood, sweat, and tears (literally)

Does community development work interest you?  Are you looking for a life changing experience in rural Oregon?  Learn more about serving with the RARE AmeriCorps Program via our website: https://rare.uoregon.edu/