Best practices in Screencasting:
http://libraryguides.oswego.edu/video
http://ants.wikifoundry.com/page/Best+Practices+in+Screencasting
Meredith Farkas says use videos for conceptual overviews, step by step screenshots for instructions/how-tos.
And then the whole mess of evidence about utility of videos including:
http://acrlog.org/2014/01/13/tales-of-the-undead-learning-theories-the-learning-pyramid/
The graph I saw like this:
But seems to be based on this work: