Dear Greg James, The first problem is the apparent separation diversity. With a team across 4 continents, different times, cultures and laws will create a divide between teams. Since you’re located in the same region as one team, others may… Continue Reading
Greg’s team suffers greatly from separation diversity (Edmonton & Rolof) which occurs when there are discrepancies amongst a groups “horizontal continuum”. Separation diversity can cause certain groups feel like their leader is playing favorites, and generally eat away at group… Continue Reading
Greg, there are two “key” things that could be implemented to improve coordination and communication in your global group. The first is to create a psychologically safe environment (Edmondson & Roloff, 2009), which would create a more harmonious team and… Continue Reading
Dear Greg James, Concerning your team’s difficulties and major miscommunication problem that affected HS Holdings’ revenue. A key element in bettering your team is having psychological safety. A lot of your members are feeling rejected while having tension and… Continue Reading
Dear Greg, Given your team’s recent mismanagement of HS Holdings, I suggest you consider the following two key elements. First, ensure psychological safety within and between the teams. Psychological safety is “the belief that one will not be rejected or… Continue Reading
Greg, From the Edmondson & Roloff article, one possible solution to your problem would be to provide the group with a more psychological safe environment. In order to achieve this, you will need to make sure that every location feels… Continue Reading