Rental Procedures

UO Student and OP Member Verification

AS of December 1st, 2014, the OP will need to verify each Equipment/Bike transaction made by UO Students and UO Staff/Faculty.

To do so, please do the following:

• After each created and completed order, indicate on the ORDER NOTES, if the OP Member is a ‘UO Student’ or ‘UO Staff’ or ‘UO Faculty’.

Please make sure to do this for every new order as we need the data for our daily reconciliation.

General Public Members and Membership are not required to show identification as the POS will indicate membership renewal.

If you are making an over the phone order or reservation, please use the ‘find people’ page at uoregon.edu to verify if they current student or faculty and have the individual bring their UOID when picking up their gear.

Checking out

• Login to Point of Sale and check to see if items are available
  • Either make a new order or check the inventory
• Help collect gear from designated barn location
• Explain proper use
  • Water Equipment: If it has valves and how to inflate
  • Tents: How to setup
• Explain that you help, they can ask for it.
• We are NOT responsible for their rental loading, unloading, tying down
• Double check outgoing gear (make sure they have it all)
• Check it out in the Point of Sale, take payment and sign liability release

Checking In

• Provide customers the opportunity to unload, they can ask for help,  but they are responsible
• Set-up gear
  • Properly inflate all blow up gear that comes in (tubes, rafts, etc)
  • Setup tents
  • Hang sleeping bags
• Have them clean off gear
• Check for and assess damages and lost gear
  • If items are lost or damaged, you can assess the damages or ask either Justin or Dave repair/replacement costs
• Check in items in the Point of Sale

Gear Upkeep

Check for and fix damages
Replace lost or permanently damaged gear
Make party that lost or damaged gear responsible for payment at time of drop off

Sewing (video on use)

Rafts

Proper inflation and deflation

Raft Roll up (Gear, Row, and Paddle) and Storage

• Fold into thirds (hotdog)
• Fold 2/3s over (Stern to Bow)
• Roll from folded end and black cam strap together
• Put into appropriate bag
  • Paddle – Black lettered
  • Row – Blue number
  • Gear – Size numbered gear bags

Frames

Gear frames: Color coded taped ends go together and are put away into proper area

• 13’ blue frame wall
• 13’ green frame wall
• 14’ black frame/yellow boat wall
• 15’ purple frame wall
• Row frames (day, overnight) near the tires

Inflatable kayak

Solo

• Roll up from bow to stern. Green cam strap together

Tandem

• Fold into thirds
• Roll up from bow to stern
• Green cam strap together

Sea Kayaks

• Go on trailer and in Annex

Inflatable Repair

1. Initial the damaged area
2. Tape area in order (clockwise)
3. MEK (wait until dry – 5 min)
4. Liquid LEX (apply 3 – 4x ~20 min between applications)
5. Rip off tape in order preserving LEX edge

Minor raft repair (video)

Cam Straps

Yellow=3’, Green=6’, Black=9’, Red=12’, Blue=15’, Gray=20’
Daisy chain individually and hang on wall

Clothing

Hang in appropriate area or fold and put on shelf