Although it is expected that all SOMD community members will uphold the highest standards of professionalism, the SOMD recognizes that there may be occasions when a graduate student may encounter problematic situations during their graduate study. It is an objective of the UO that such situations have a prompt and formal resolution and that this be accomplished according to orderly procedures.
Most problems encountered may be resolved through interactions with the appropriate SOMD faculty, staff, or administrator. If a graduate student has an academic concern, they should first contact the faculty member and attempt to resolve the matter. If that effort is unsuccessful, or if the student is uncomfortable with that approach, the graduate student should contact the Associate Dean for Graduate Studies, who will obtain relevant information and seek a resolution between the parties. If that effort is similarly unsuccessful, the matter may be referred to an appropriate committee (standing or ad hoc) or to the SOMD Dean or an appropriate university office, including the UO Division of Graduate Studies. Formal graduate student grievance procedures for academic and non-academic concerns are outlined here: http://policies.uoregon.edu/grievance-procedures.
If the student has a grievance against another student or another employee of the university, or if the student has a grievance that is not academic in nature, they should contact the appropriate university office: Office of Affirmative Action and Equal Opportunity or the Office of the Dean of Students. Additional resources are available through the following university offices: Ombuds Office, Accessible Education Center, Counseling Center, UO Health Center.
