Update: Maintenance is complete.
There will be Blackboard maintenance this Saturday, February 7 from 8am-10pm PST. During this time cumulative update 1 will be installed to fix several issues including some problems with printing.
There will be no downtime during this maintenance.
Update: The maintenance is complete.
There will be emergency maintenance on Thursday morning starting at 5am PST until 6am PST to install a patch to fix a caching problem. This problem can cause periodic system slowness. No downtime is expected during this maintenance.
The sporadic issue with update notifications is now resolved. Blackboard engineers sent the fix and it was applied this morning. Thank you for your patience.
Please note that we are currently experiencing a sporadic issue where some users are not seeing their updates. This issue appears to occur with only some accounts and we are actively working with Blackboard to isolate the issue and find a resolution. In the interim, one workaround that may work for you is to log out and log back in. We have reports that this has worked for some but not for others. We will update the notice once we have a resolution.
Update: maintenance is now complete.
Please Note: Blackboard will experience a very short down time period ( less than 10 minutes ) starting at around 5:00am PST due to the need for unscheduled maintenance.
The maintenance for 12/29/2014 is now complete. We are now running the October 2014 release of Blackboard.
There will be more maintenance from 5am PST until 7am PST for an upgrade to the database.
The CMET Consulting Office is closed the week of December 22nd through 26th, with online support via blackboard@ithelp.uoregon.edu December 22nd and 23rd.
The CMET Consulting Office is again open from 11 a.m. to 5 p.m. December 29th through 31st and January 2nd, the office is closed January 1st, 2015.
Happy Holidays!
There will be two different maintenance periods over Winter Break where Blackboard will be unavailable. The first will be on Monday December 29 from 8am PST until no later than 4pm PST. During this time Blackboard will be upgraded to the October 2014 release. This is a maintenance release and there are no major user-visible changes to users.
The second maintenance time will be on Tuesday December 30 from 5am PST until 7am PST. During this time the database will be upgraded.
On Wednesday, 12/3/14, around 9:15PM, there was a broad service outage to a wide range of UO websites and services, including email, the UO homepage (www.uoregon.edu), Blackboard (blackboard.uoregon.edu), Banner, UO Drupal hosting, and others. Services were restored at approximately 10:15 pm on Wednesday, 12/3/14.
Blackboard-specific questions should be directed to
UO Libraries Blackboard Support Team
541-346-1942
blackboard@ithelp.uoregon.edu
For any other questions, please contact the Technology Service Desk:
UO Technology Service Desk
Information Services
541-346-HELP
techdesk@uoregon.edu
facebook.com/UOTechDesk | twitter.com/UOTechDesk
There will be database maintenance on November 25 during the weekly maintenance period of 5am-7am PST to prepare for a database upgrade that will take place over winter break. During this time there may be a few brief outages.