Problems with Firefox? Try clearing your browser cache

Many problems in Blackboard when using Firefox can be solved by clearing your browser cache. To do this go to “Tools”->”Clear Recent History…”, then make sure “Cache” is the only box checked. Set “Time range to clear:” to “Everything” and then click on “Clear Now”.

To clear your cache every time you exit your browser click on “Tools”->”Options…” if you are using Windows or “Firefox”->”Preferences…” if you are using a Mac. Then click on the “Privacy” tab and make sure that “Clear history when Firefox closes” is checked and then click on the “Settings…” button. In the next screen make sure that “Cache” is checked and click on “OK”. Your browser cache will now be cleared every time you exit Firefox.