The Efficacy of Diversity Training in Nonprofit Organizations

Presenter: Isabel Queisser – Planning, Public Policy and Management

Faculty Mentor(s): Nicole Ngo

Session: (In-Person) Oral Panel—Diversity and Analysis

This study explores the outcomes of Diversity, Equity and Inclusion (DEI) training in nonprofit organizations. This study aims to determine which aspects of diversity training lead to increased awareness about DEI or tangible improvements, and which factors are more detrimental to the goals of DEI. Open ended interviews were conducted with 18 nonprofits in the Pacific Northwest, where participants were asked about their experiences with DEI trainings and workshops. The data were then coded for the themes addressed above. This research suggests that diversity training can be a successful tool to increase DEI engagement if intentionally designed with longevity and opportunities for dialogue, actionable steps, and organization-specific focus in mind and are facilitated by an expert.

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