Presenter(s): Bayan Almakay
Faculty Mentor(s): Cybele Higgins
Oral Session 3 MI
Employees at Amazon have benefits but also face issues with being overworked. These problems can affect their health. This employment situation needs to be fixed in order to have a better future because the employees are core of the company. The presenter conducted qualitative research about the work conditions of Amazon employees. She used secondary research about the known problems Amazon workers have experienced at multiple facilities as well as primary research through contextualized interviews and participant observation with individuals who have worked for companies with a relationship with Amazon. Preliminary research suggests the pace of work, amount of work, and lack of concern for employees results in low morale and high employee turnover. The results of this research have implications not only for people who currently work for or are considering working for Amazon but also for the working conditions of the growing contingent and gig economy workers.