Above we have a blueprint of visiting a movie theater. A few things that customers could be inconvenienced by would be not enough parking spaces, sold out showtimes, and a dirty theater room. Although there is not much that employees could do about parking and sold out shows, it is in the employees hands to make sure the movie theater is presentable and clean. Also, something could happen with technology and mechanics during the film which could lessen the customers experience. Things that could be a challenge for employees would be dealing with difficult customers which is something all businesses see and also making sure that everything runs smoothly mechanically.