Troubleshooting In Villard Hall/Knight Library
Please try these basic troubleshooting steps for the room you’re working in first. If none of these steps work, please submit a ticket. This is the most immediate way to receive help as it will notify all Multimedia team members via Teams.
For emergency/direct support, please contact or find Mason, Kevin or Andre´ (info below).
Screening Room Issues
- If your laptop will not connect to the video wall:
- Make sure you have the correct device selected on the Crestron
- Try swapping ports and cables
- If none of these things work, try using the HDMI cable in the closet. Please submit a ticket to let us know that you had to do this.
Submit a Ticket
If none of the above steps work, please submit a ticket.
Contact Info
To discuss an ongoing issue, feel free to reach out to one of us directly:
André SiroisVillard X
???
asirois@uoregon.edu Kevin May
Villard X
5413468296
kmay2@uoregon.edu Andre Sirois Villard #330 207-2512339