Career Services

Don’t Forget About Your Company’s Best Ally: Culture

Do you work for a startup company that is forming its business foundation? A mid-size company experiencing growing pains as they scale-up? Or a large company hoping to make a major organizational shift?  At all levels, you may be focusing on the numbers, the what and the how; but are you remembering to think about the why? At the core of your business lies the company’s mission, values, and culture. Every leader in the company surely knows the why — why did we open, why is what we do important, and the why behind each and every thing that we do.  Too frequently though, this simple why is not a part of a company’s process. This blog will break this down into three simple steps crucial to leading your company through challenges that you may be facing, with culture as your key ally in the process.

Step 1) Align: You – the leader – are facing a dilemma. Before you act, first look at the why. As a leader, you eat, sleep and breathe the mission, values, and strategy of your company, but have you thought about this dilemma in the context of the bigger issues? Too often we approach a micro-problem with a micro-solution, when really, this small problem is an indicator of an opportunity for a macro-solution. Take for example, in the context of a growing startup, an employee who is complaining about not knowing the guy who works across the desk from him. Your knee-jerk solution might involve introducing the two. Consider, however, that this may be an indicator of something more going on;  could it be a micro-example of the growing pains that your small business is experiencing as the culture of the company is changing?  Is this evolving work culture in alignment with your company’s strategy?  Before reacting to this scenario, you have the opportunity to reflect on the challenges of growth that your startup is facing and what cultural implications these may have.

Step 2) Ask: Our earlier example feeds nicely into step two. You need to take inventory of the rest of your employees. How is the growth feeling from their perspectives? What is their perception of the company’s culture?  In fact, from a social constructivist point-of-view, the company’s culture is defined – even created – by the mutual understanding of your company’s social values across employees. You really need to know the culture, inside and out, and employee engagement is fundamental to this understanding.  Don’t forget to find out the good along with the bad; it is all a part of the organizational culture and will be important in our last step.

Step 3) Adapt: The last step is to evaluate and decide how to evolve as a company. If your business is changing, maybe it’s necessary to accept the hard realization that the culture you started with might just need to change too. Or, on the contrary, if your original culture is still key to your company’s mission and values, then maybe you don’t need to change the culture but instead must figure out how to sustain it within your growing company. Whichever direction you go, realize that a company is never static, and neither is its culture. Cultural adaptability could be the missing puzzle piece for how your startup can grow, but to find that piece, you must start from step one.

Now that you understand these three steps, bring them to whatever dilemma your company is facing and view it with a fresh perspective. You have the opportunity to influence your company’s culture in a way that will reinforce your company’s mission, values and strategy. The result? A long-lasting company with a differentiated and ever-evolving organizational culture.

This blog was inspired by a class assignment developed for the Management Individuals and Organizational (MGMT612) course lead by Dr. Reut Livne-Tarandach.

Written by Leah Wheeler

Leah is a 2018 MBA from the Lundquist School of Business at the University of Oregon. Her interest in integrating sustainability into common business practices led her to choose the Center for Sustainable Business Practices, ranked #1 Green MBA. Originally from Washington, she graduated from Whitman College with a degree in Economics then worked in healthcare management for the majority of her career. After her MBA, she plans on combining her work experience in management with her passion for socially and environmentally responsible business practices by working for a company that shares her values.

Why Smart Doesn’t Make You Happy

tess-graduation-2014

It is time to get crafty. Job crafting, that is. 

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Written by Tess Meyer

Tess is a 2018 MBA in the Innovation and Entrepreneurship track. With a background in Psychology and experience managing extensive teams, she is passionate about driving human potential. Tess' aim is to enter career services where she can encourage sustainable career passion for clients and businesses alike. When she is not writing or studying, Tess can be found hiking, reading, or trying a new restaurant. Learn more on www.frombrowneyes.com.

#MyOutdoorStory an Outdoor Industry Association Movement

#MyOutdoorStory

 

“Each of us has a story—unique in its particulars but ubiquitous in its theme—about how we fell in love with the outdoors. The first time you went camping, your first job at a local outdoor retail shop, the piece of gear that saved or changed your life, the ‘aha’ moment when you realized that you were an outdoorist.” So begins the Outdoor Industry Association (OIA) article on the #MyOutdoorStory campaign trying to collect and archive the unique stories and perspectives that create the industry’s soul.

During the Outdoor Retailer Winter Market January 5th-9th the OIA set up a mountain gondola in the middle of the expo floor for attendees to record their stories. Thanks to the Oregon MBA I was in attendance and while chatting with OIA employees was convinced to add my aspiring outdoor industry member’s voice to the mix (see the text version of my interview below).

I was also fortunate to chat with Todd Walton, the Marketing Communications Manager from the OIA and the brains behind #MyOutdoorStory, to get a little background on the initiative.

The idea for #MyOutdoorStory was strongly influenced by the StoryCorps movement because people like telling their stories and the outdoor industry is built on stories from iconic brands OIA Micstarted on the tops of mountains, with the sole purpose to enable the founders to be outside more. We all know these stories, but what about the hundreds of others that make up the industry? #MyOutdoorStory was built to capture those stories, from retail employees, to CEOs. These stories bind us together as an industry, they are what makes the outdoor industry special. As Walton says, “You can never replicate the lessons learned being outside.”

Although Walton was concerned that the initiative might not be successful, the old gondola turned sound booth couldn’t help but draw people in. In all they averaged 20-30 interviews per day over the four days of the tradeshow and became a highlight of the expo floor.

The best thing about #MyOutdoorStory is that it isn’t going to end with the Outdoor Retailer Winter Market. OIA has plans for people to continue posting 1-2 minute sound clips on the website to continue to capture these stories. OIA hopes to grow #MyOutdoorStory beyond the outdoor industry because telling these stories crosses barriers and breaks people out of their shells. “In the gondola there were people who broke down in tears and plenty of roaring laughter,” Walton said. “No matter what the tone, every unique story captured a piece of the person telling it, their passion was palpable.”

#MyOutdoorStory GondolaRead on if you’re interested in a text version of my experience in the gondola and go to #MyOutdoorStory to check out sound clips of others.

Deborah Williams from the OIA and I stepped into the gondola, she handed me a mic and told me keep answers short but to have fun with the interview.

“What was your first experience with the outdoors?” she asked me.

“I was lucky to grow up along a greenbelt in Portland, Oregon and my youth is full of stories exploring this forest, building forts, climbing trees, and playing make believe. During the summers we would go camping at lakes in the Cascades and on the Oregon coast. I’ve always loved water. I would splash around and pretend I was a mermaid any chance I could.”

“What brought you to Outdoor Retailer?”Outdoor Retailer Winter Market 2016

“I’m a Sustainable Business MBA student at the University
of Oregon getting ready to graduate. I was invited to attend the Sustainability Working Group meetings yesterday and was excited to come learn more about collaborative efforts like the HIGG Index and Responsible Down Standard, as well as meet people who are actually working on the tough environmental and social issues we study.”

“Do you have a moment you consider your ‘aha’ moment that you realized you were an outdoorist?” was the next question.

“You know, I would have to say the moment I connected with surfing.” I pause thinking of all the amazing surfing memories I’ve had. “Surfing to me is a way to connect with something bigger than myself. You have to become one with nature and the waves to be successful. You have to learn to understand the subtle nuances, read the ocean, make your best guess, and then just go for it. I’ve come close to extreme danger while surfing more times than my mom would like to know. But being in the ocean has taught me more than anything else in my life. It’s taught me patience and living in the moment, how to read subtle cues and changes in situations, how to just hold your breath and stop fighting, that in the end with a little faith, things usually turn out better than you imagine.”

The last question I really made me think. “Why are you a part of the Outdoor Industry?”

Keen's OR Winter Market boothMy first thought was that I wasn’t, I was just a student with aspirations, but over the past few days I had been accepted and included and my ideas were listened to just as much as anyone else. I realized to the professionals I respected I was a part of the outdoor industry. I answered, “The Outdoor Industry inspires me. I have met so many amazing, passionate people this week. People who are committed to preserving the outdoors so that everyone can have the experiences and the inspiration we have, as REI says, A life outdoors is a life well lived. And I see that manifested in companies like Patagonia, Keen, MEC, Hydroflask, prAna, REI, and in the people that make up this industry. But as Terry Tempest Williams said in her keynote this morning, we aren’t doing enough. I believe the outdoor industry needs to stand up for what it believes in, be more vocal, and demand change. I hope to get a job in the outdoor industry because the level of collaboration and passion is unparalleled. This industry is a vital piece in advancing the environmental movement both with consumers and policy makers and I want to be a part of that movement.”

 

Thank you to Todd Walton, Katie Boue, and Nikki Hodgson from the OIA. All photo credit to the Outdoor Industry Association.

Written by Natalie Colvin

Natalie is a 2016 MBA from the Center for Sustainable Business Practices. The experience of living abroad in Costa Rica, instilled in Natalie a passion for improving the world. After completing her MBA, she hopes to bring this passion to a career in corporate environmental and advocacy campaigns. Natalie received a dual undergraduate degree in development anthropology and Latin American studies from the University of Arizona honors college where she was also on the equestrian team.

Student Internship Spotlight: Shannon Emmerson

Name: Shannon Emerson
Year: Senior
Major: Accounting
Internship: Asset Management Intern, ESPN in New York City
Internship Dates: Summer 2015

Shannon Emmerson is originally from San Diego, California, and is a current senior in the Lundquist College of Business. She has been involved in many different activities during her time at UO, and during the summer of 2015, she took the initiative to purse an internship for ESPN in New York City. She generously shared with me some details of her experience during this internship and answered questions that may intrigue current students pursuing an internship.

What steps did you take to get your internship for ESPN?

I started by making a list of every person I know and their relationships to employees at ESPN. The first person I reached out to was an older student who had interned for ESPN in the past. He quickly became one of my mentors and I will always be grateful for his advice and encouragement.

After talking to him, I began to reach out to University of Oregon alumni who worked at ESPN and asked for an informational interview. I was amazed at how kind and supportive our alumni are. I was so humbled by their willingness to take time out of their day to help me succeed.

Did you utilize any of the resources offered by Lundquist College of Business Career Services to get your internship?

Absolutely! Career Services not only helped me refine my resume and cover letter but they provided me with the confidence I needed to pursue a position with ESPN. I would highly recommend making an appointment with an advisor before you begin applying to any position. They have reviewed thousands of resumes from every field of business and know from experience what it takes to succeed.

What exactly did you do at your internship?

I was an intern for the Asset Management department within television and digital media. This department is responsible for overseeing, pricing and placing all commercial inventory across every ESPN network as well as ABC Sports. Over a 10-week period I was exposed to the advertising strategies within Monday Night Football, National Basketball Association, College Football Playoff, the ESPYS, Major League Baseball and many more.

Within the television division, I was tasked with several jobs including creating the commercial schedule for the ESPYS, managing the commercial inventory and sponsorship for the Special Olympics World Games, and ensuring the effective placement of millions of dollars of inventory into the correct television programming.

On the other hand, working with the digital department allowed me to gain exposure to advertisement strategies within WatchESPN, ESPN.com and other digital platforms.

What skills did you use from being an accounting major to successfully complete the internship?

In week two of my internship I was tasked to examine millions of dollars of data relating to digital advertising spending and performance. In order to succeed on this project, it was imperative that I understood how each decision and dollar spent affected Finance, Research, Sales Strategy, Business Operations and Marketing. After weeks of pouring over the details, I presented an analysis that was so well received it was escalated to the Vice President and Sr. Directors of our department.

I am certain that without my accounting degree I would not have possessed the necessary knowledge or organizational skills to succeed on this assignment.

How do you hope to use your accounting major in the future?

I decided to pursue an accounting degree because I wanted to be able to understand the impact my decisions have on the business’s bottom line. Accounting has provided me with a strong business acumen that will allow me to make informed business decisions at every stage of my career.

What suggestions do you have for students who are looking for or who are about to start an internship?

Don’t be afraid to reach out to others in your field of interest! You would be surprised how many people want to help you succeed. I live by the saying “never hope for it more than you work for it.” You cannot wait for an opportunity to come to you! I promise, you will be amazed at the results when you begin to put yourself out there.


This Student Spotlight blog post was conducted as a Q&A written interview with Shannon Emerson.

Written by Claire Guy

Claire Guy is from Ashland, Oregon. She is a junior at the Lundquist College of Business and is concentrating in marketing. She plans to purse a career working in the beauty industry.

Blogging as a Career Development Tool

Last Friday, the Warsaw Sports Marketing Center hosted a “blog party” for undergraduate club members and MBA students interested in contributing to warsaw.sportsblog.com. There’s only so much of a “party” you can bring to the blogging world, but it was a really cool event, and I was glad I was able to help out somewhat. And I wanted to share the message that I gave to the folks in attendance the other day.

Whitney Wagoner, the center director, started the event with some wisdom as to the blog’s role in the long-term strategy of Warsaw. It can help with thought leadership and helping to establish the strengths of the program. And the three new blog editors — first-year MBAs Rob Cella, Nick Hudson, and Lauren Sokol — explained how to get started with the SportsBlog platform and some types of articles that individuals could contribute.

My role in the event: Give a little bit of inspiration for blogging and help with our goal to “demystify” the blogging process. Last year, I helped with Jeff Angus and Kurian Manavalan to edit the site. This year, I’m taking more of a backseat role as just a contributor because of my responsibilities as a Career Services graduate teaching fellow. But with my long history of blogging — I estimated I’ve contributed 2,000 posts to Flyer News, my WordPress site, my Tumblr site, WaitingForNextYear.comNylonCalculus.com, etc. — I had some additional perspective on the values of blogging.

Previously, I urged all young sports business professionals to blog. But within the context of the short talk I gave on Friday, here are my top three reasons why everyone should blog:

1) You’ll improve as a writer. When I was a freshman in high school, my history teacher said I was one of the worst writers in the class. That’s a very true story. And it really burned inside me. I was determined to just write and write and write in an effort to get better. And it’s certainly helped over the years with my communication skills in anything I’ve done. Many over the years have suggested that writing everyday about something, anything, can be a great way to practice.

In any job you’ll have in the future, you’ll need to have the ability to make a convincing argument to your colleagues and to your bosses. Effective communication skills are essential and a difference maker in today’s age of Internet slang, emojis and constant connectivity. If you can prove that you’re an experienced writer and communicator, you’ll have a leg up on any competitor during an interview process.

2) You’ll improve as a critical thinker. Typically, introverts desire time to sit back and reflect on their experiences. Extroverts seek interactivity and want to get things off their chest immediately. For either type of person, the process of writing about your feelings and working through the sentences can be a very powerful internal tool.

In terms of professional development, this can take the form of writing more frequently about the things you’re passionate about. For business majors, whether you want to work in social media, finance, accounting, marketing, entrepreneurship, or anything, you can’t merely just be a passive fan of that subject. You should practice your pitch at rationalizing why you want to work in that industry and what intrigues you about it.

3) You’ll have more self-confidence. For me, blogging has been instrumental in my career. A February blog post that I wrote about what I wanted to do in the sports business industry made its way into the hands of the Charlotte Hornets business office. A few weeks later, they emailed me about an internship opportunity and invited me to apply. I ended up accepting the offer and had a blast in Charlotte this past summer.

Blogging is a tremendous personal branding tool. It’s a great way to get your name out there and improve your digital footprint. Recently, the Warsaw Center brought in Dr. Marc Williams as a guest speaker. His main line was “It’s not about who you know, but who knows you.” Blogging will enable you to tell your story and your passions more effectively, so that others will be able to serve as your career advocates.

To summarize, anyone can blog. You’re only going to improve as a writer and a thinker if you commit to writing (and reading) every single day. Learn about what you enjoy from other writers and see how you can incorporate that into your work. Link generously back to other blog posts or articles that you enjoyed. And if you’re kind to others with your blogging activity, then you’ll have created a brand new platform for advancing your career into the future.

Written by Jacob Rosen

Jacob Rosen is a second-year MBA student in the University of Oregon's Warsaw Sports Marketing Center. His goal is to work in business or sponsorship analytics for a professional sports team. Jacob interned in business analytics for the NBA's Charlotte Hornets this past summer. He can be followed on Twitter @WFNYJacob.

A Day at the Diversity Career Symposium

The Diversity Career Symposium was amazing. It was a definite improvement from last year’s event. Not to say that last year’s event was bad, but this year’s event was great.

I decided to attend the event this year because I was looking forward to connecting and building my network with potential employers and also spending time outside of the classroom with the rest of my CEO Network peers.

I was able to hear a wide variety of speakers throughout the day, whether it was in the form of a keynote speaker, workshop, or panel. My favorite part of the day, hands down, had to be listening to the speakers on the panels. All the speakers had vast amounts of knowledge and their stories were definitely relatable to everything that is happening in my life.

What I took away most from hearing all the speakers throughout the day was to embrace who I am as an individual because the work place thrives off diversity and to never give up pursuing your dreams.

After one of the panels I was able to speak individually with one of the panel speakers—E. Scott Morris, a designer for Under Armour—for a solid 20 minutes and his story was definitely captivating and quite interesting. We talked about what he does for a living and his transition from being in the Marines to becoming a footwear designer. His talk with me really inspired me to continue pursuing my second major in product design.

This is may sound strange but I think the most surprising part of the day was the food. I feel as if we were fed like royalty and it was great.

All in all, I met many great people that are doing great things in their work environments and absorbed as much information as I could. This event was truly spectacular and I definitely look forward to attending next year. For those students who missed out this year, I strongly recommend that you go next year. Exposure can’t hurt, especially if every employer at the symposium is there looking for you.

—Alonso Zorrilla ’17

Alonso ZorrilaOriginally born in Peru, I am a proud blend of Peruvian, Chinese, and Japanese. My family and I left Peru when I was four so that I could receive a better education in the States and my current hometown is Irvine, California. I expect to graduate in the year of 2017 as a double major in business administration (concentration in marketing) and product design. On campus I am currently involved with the CEO Network and Warsaw Sports Business Club and would love to get involved with Pit Crew this year as well. My dream job would be to work for an NFL Franchise like the Seattle Seahawks or be a director of advertising and marketing at a company like Nike or Wieden+Kennedy.

Written by UO Business

The UO Lundquist College of Business empowers an engaged community of students, faculty, staff, and stakeholders who create, apply, and disseminate knowledge that contributes significantly to their professions, communities, and society. The college delivers a dynamic learning environment where world-class professors engage and get to know students, where students work on real projects for real companies, and where alumni go on to high-powered jobs worldwide.

Career Services’ Newest Advisor Provides Career Coaching for International Students

Xiaoying Chen ’14 hails from Guangzhou, China. On the day she departed for Eugene and said goodbye to her parents at the airport, she realized she was going to be on a unique journey. One where she would not only learn how to embrace huge lifestyle changes, but one in which she would also discover who she would become in a new culture.

What does your job with Lundquist Career Services entail?

I serve as an International Career Advisor with Lundquist Career Services. As the international student population with the Lundquist College of Business has been largely increasing, I am providing career advising and programming for international undergraduate students as well as facilitating workshops. I am also the director of the International Student Career Empowerment (ISCE) initiative, which is dedicated to help pre-business international students with their early career development.

How did you find out about this opportunity?

I actually found this position through Jane Evarian, director of Lundquist College Career Services. I talked to Jane about my passion for student career development and my work experiences in the field. I also had some awesome supervisors in the past who could and were willing to speak of my work ethic and ability. Jane and her team know how much I have invested into career education, so they selected me to head up this new unit.

Can you talk a bit about your Lundquist experience?  How and why did you decide to pursue a degree in business?

I used to work at the Lundquist Career Services as a Career Ambassador for two years when I was an undergraduate. It was a wonderful work experience for me as the work culture has been very inclusive and nurturing. I was able to develop my customer service and interpersonal skills and observe or sometimes even engage in some career development “behind-the-scenes” strategy sessions.

I was also a club leader with the UO Human Resources Association, a student-run organization with the Lundquist College of Business. This experience was very important for my leadership development because it helped me learn about, not just the HR culture in the U.S., but also the ways I could also work with domestic students in a leadership team.

Do you have advice for international students about to embark on their job searches?

My first and biggest piece of advice I can give for international students is to start your career preparation sooner in your college years! If you want to gain a competitive edge in today’s job market, do your homework ahead of time. You can start to develop transferable skills and build up your resume by being actively engaged in student club activities or via on campus student employment. Talk to a career advisor and learn about how to make your job search efficient. The Resource Library in DuckConnect can also be a very helpful research resource.

Job seeking is essentially about relationship management. We have job search and networking workshops designed specifically for international students throughout the year. By conducting informational interviews with alumni and potential employers, you will expanding your network, obtain practical advice and increase your chance of success.

If students want to talk with you about your experiences and make an appointment how can they contact you? 

If students are enrolled at Lundquist, they can make an appointment with me through DuckConnect.  Or feel free to contact me via email at xiaoying@uoregon.edu.

Is there anything else you would like readers to know about your new position with Career Services or what international students can do to make their time at the UO/Lundquist a good experience?

As an international student in the U.S., gaining practical experience and expanding our professional networks are the keys to enhancing your future career and employability skills, no matter if you choose to go back home or stay in the U.S. after you graduate. So do not just sit in a classroom and listen, go out and be engaged on campus! Find out what you like or what you are good at by being an active club member or leader or a dedicated student worker or volunteer.

Written by UO Business

The UO Lundquist College of Business empowers an engaged community of students, faculty, staff, and stakeholders who create, apply, and disseminate knowledge that contributes significantly to their professions, communities, and society. The college delivers a dynamic learning environment where world-class professors engage and get to know students, where students work on real projects for real companies, and where alumni go on to high-powered jobs worldwide.

Landing an Internship at Nike

Landing an Internship at Nike

Gaining a prestigious summer internship at Nike means that undergraduate Lesley Grant is one step closer to her dream job–a fulltime position at Nike. With a little help from  Lundquist College Career Services, and plenty of practice interviews, Grant was able to calm her jitters and answer even the most challenging interview questions. See how Grant did it in the interview below.

What will you be doing at Nike this summer?
This summer I’ll be interning with the Emerging Markets department at Nike doing Retail Brand Presentation.

What is your dream job?
Ideally, working for Nike is my dream job which is why I feel so lucky to have this opportunity. I’m also interested in learning more about the Nike Foundation this summer because I would love to work there.

What was the interview process with Nike like?
The interview process was very challenging. It started with a resume submission and then I was invited to interview on-campus. After that interview I had a webcam interview and then finally a phone interview with my hiring manager.

What was the most challenging part of the interview process?
I think the most challenging part for me was that I never knew quite what they were going to ask. I know that’s true with most interviews but Nike doesn’t have a lot of generic questions like other places. The questions are difficult because they want to challenge you. I’ve never spent so much time preparing for interviews in my life.

It sounds like you took advantage of many of the resources the Career Services office offers. Can you tell us a little bit about that?
I really did, I’m pretty sure everyone knows me by name there now. I’ve gotten help with my resume, cover letter, writing thank you cards, and practice interviews. I’m thankful we have Career Services here because it has a lot amazing resources to offer students.

Which of the resources was most helpful for you?
Practice interviewing with Jessica Best was probably the most helpful for me. I was so nervous the first time that I kept stumbling over my words because I wanted to work for Nike so badly. She helped me figure out the most important points I wanted to make and how to articulate that. I would recommend it to anyone!

Written by Kit Alderdice

Kit Alderdice works in the communications office at the Lundquist College of Business. She manages the college's social media channels and writes the monthly E-News.

Bagging an Internship at Bloomberg--in Tokyo

Netting an Internship at Bloomberg—in Tokyo

International student Jumpei Iiyama landed the internship of his dreams–at the Bloomberg offices in Tokyo, Japan. Scheduling interviews across multiple time zones was no picnic, but with the help of Lundquist College Career Services, Iiyama rose to the challenge. He even had a chance to use his singing skills. Get the details in the interview below.

What will you be doing at Bloomberg this summer?
I will be working as Sales and Analytics Intern.

What is your dream job?
Working at Bloomberg fulltime is a crucial step on my way to achieve my dreams. One day, I hope to work as an investment banker and find a career in hedge funds.

What was the interview process with Bloomberg like?
There were three interviews. First, a phone interview with HR at Bloomberg, which lasted about 45 minutes. Second, another phone interview with a sales manager and analytics manager for about 1 hour and 30 minutes. Third, a Skype interview with the analytics team leader and the analytics manager for another hour and 30 minutes. These interviews were in both English and Japanese. The interviews were based on my experience, school work, and knowledge in sales and finance. We also practiced several scenarios. For one of these interviews, I actually sang an Indian song that I had recently learned in my Non-Western Music class. It was a great experience and unlike any other interview I’ve ever done.

What was the most challenging part of the interview process?
The scenarios we role-played on the phone (like “how would you make people who have no musical experience listen to classic music?”) were challenging because they forced me to think on my feet. I was also a bit insecure about my Japanese. Even though I am a native speaker of Japanese, it is hard to switch back after speaking primarily English for months. In particular, there is a formal style of speaking in Japanese called keigo that is used for special situations like interviews. This was difficult.

It sounds like you took advantage of many of the resources the Career Services office has to offer. Please tell us more about that.
Yes, the Career Services office has been extremely helpful. Before the interview process, I was able to speak with career advisors. They helped me anticipate what type of questions I would be asked and how I should be prepare for them. Sabrina Black in particular was very supportive. I stopped by her office many times with questions about my concerns about interviewing. Although she was busy with other work she always maintained a welcoming atmosphere and her guidance was invaluable.

The up-to-date magazine collection at Career Services helped keep me briefed on ongoing financial events. For my Skype interview, I used a private room with a computer at the Career Center, since I needed a quiet room and good Internet connection. I have used the UO Career Center at Hendricks quite often for the same reasons.

Which of these resources was most helpful to you?
The most helpful resource at the Career Services office was the staff. As an international student from Japan, it can be quite stressful to conduct a job search and do the work necessary (researching, networking, and practicing) while still being in school. They have been always supportive and helped me in a number of ways. I would not be able to have got an offer without their assistance.

You interviewed across multiple time zones, using Skype as well as the phone. Tell us a little more about that, please.
As I mentioned above, my interview process was two phone interviews and a Skype interview, with staff at Bloomberg L.P., Tokyo office (JST(UTC +9:00)). Because I could not leave Eugene for the interview due to my schedule, the HR staff at Bloomberg kindly helped me set up the time and date for the interviews. It was a little unusual for me to have an interview at night (afternoon in Tokyo), but I was doing alright.

Anything else you’d like to mention?
I would like to express my gratitude towards the MBA students and faculty who have been a huge support to me. In particular, one of the MBA students has mentored me since last fall term and this experience has been incredible. Without all this support, I would not have been able to do as well as I did in my internship search. To further my knowledge, I have also done some informational interviews with other MBA students and faculty. I can’t say how much I appreciate their extra help and guidance.

Written by Kit Alderdice

Kit Alderdice works in the communications office at the Lundquist College of Business. She manages the college's social media channels and writes the monthly E-News.

Gaining a Google Internship

Gaining a Google Internship

Undergraduate Spencer Petersen will spend her summer in Mountain View, California, interning at Google with the company’s SMB Global Customer Services Department. How did she nab this sweet gig? She worked hard and took advantage of the resources provided by the Lundquist College Career Services office.

Find out more about Petersen’s internship search–and get some great advice–in this interview.

What will you be doing at Google this summer?
This summer I will be working with a small team in the SMB Global Customer Services Department at Google in Mountain View. SMB Services works with Google’s marketing tools in helping clients to better understand how to utilize these platforms as well as troubleshoot problems with these platforms.

What is your dream job?
If you asked me in elementary school I would have said veterinarian. If you asked me in high school I would have said photojournalist for the National Geographic, but prior to getting this internship I wanted to work on Google’s marketing team or for a technology based marketing firm hence the main reason why I applied for this internship. The internship embodies many of my interests: working on a social level with clients, utilizing technology and digital mediums, and mainly marketing and collaborating in a creative environment.

What was the interview process with Google like?
The application was very straightforward: a basic information section, as well as a supplemental application which required more creative answers and involved completing two or three extremely short essays. The supplemental applications asks for a resume and cover letter as well. If you pass the first round, you move onto the second round which consisted of two thirty minute to forty five minute phone interviews back to back with two different interviewers. I have heard that there may also be a third round which could be an on-site interview but I personally heard of no one in my department having to go through that round.

What was the most challenging part of the interview process?
The first phone interview hands down was the most challenging/nerve wracking part of the interview process. Because all interns must sign NDA’s there is literally nothing to base potential interview questions off of and because Google is such a creative company with innovative employees, the questions during this interview ranged from very basic to very “out of the box”. Combined with nerves, the first interview was very challenging. Moving onto the second interview you have a better sense of the potential questions that could be asked and a broad sense of the “vibe” of the interviews. Luckily they give you about 5 minutes between interviews to regain your composure!

Is there something you learned that you want to share with other students?
CHECK YOUR EMAIL INBOX CONSTANTLY. I had so many email accounts that I rarely check and having not checked them did not see that I had moved onto the second phone interview round until two weeks after I had initially been notified. Luckily the email that congratulated me on moving onto the second round also included a direct phone number to my personal recruiter so I was able to immediately contact her and set up an interview time. Lesson learned, I now have all my email accounts organized and synced together so that not one email slips past me!

How did Career Services help in your internship search?
Throughout my adventure with the Google application process, I was in the Career Services pretty much every week.

I heard of the guest speaker who initially informed me of the opportunity through the Career Services, I got further details on tips for applying through the Career Services, I brought my rough draft of all my documents to the Career Services to have them revised (over and over again. Also get them revised by professors, peers etc.), and I was in the Career Services hours before my interview asking Jessica Best how to avoid certain scenarios and certain tips to utilize to set me apart from other interviewees.

One big tip I think really set me apart was that when the interviewer is talking about him or herself, pay attention and write notes on their story as well as their name. At the end of the interview it resonated when I could not only address them by their name, but base some of my questions off of their personal experiences they shared with me at the beginning of the process. It shows you are a good listener and tuned-in.

Written by Kit Alderdice

Kit Alderdice works in the communications office at the Lundquist College of Business. She manages the college's social media channels and writes the monthly E-News.