Tagged: ei

Final Blog Post

This term, I created a leadership development plan that was intended to help me grow in two main areas. The first area was one of Kouzes and Posner’s Five Practices of Exemplary Leadership and that practice was enabling others to act. Naturally, I work best individually and when I get into teams I often bring this tendency with me. As a result, I end up doing most of the team work which creates more stress for me and less opportunities for growth and development for the other people in my team. This also makes it more difficult for my team to achieve synergy and to create projects that exceed my own abilities. In order to address this area of growth, I proposed that I would make sure that every person in my team had a voice by asking them questions and drawing them into the conversation. I also stated that I would refrain from taking over the project by making sure that the members of my team were responsible for parts of the project that matched their interests and abilities.

The other growth area that my leadership development plan focused on was the social awareness aspect of emotional intelligence. I am not always able to read the emotions of other people well. In team situations, this can be dangerous because if I do not see an emotion or I misread an emotion, it can cause misunderstandings and frustration within our team. This is another reason why the team might not achieve synergy. As a result, I proposed that I work on my social awareness by making sure that there was room in our discussions for people to express their emotions about different ideas and by asking questions about these emotions to make sure that I was reading them right. This was intended to prevent any misunderstandings or frustration from building up within our team and exploding later on.

Throughout this term, I was moderately successful at achieving both of these goals. First, my success at enabling others to act was mainly demonstrated in team discussions and in a few class activities. During the first half of the term, I focused more on getting others to participate in our team discussion by asking questions and making sure that everyone was engaged and in agreement with the ideas that were being presented and approved. This required me to be more of a “thinker” rather than a “doer” because my natural inclination would be to take the first viable idea that was presented to the team and immediately move into logistics of how to transform that idea into our project. As a “thinker”, though, I had to make sure that other ideas were being discussed so that the best possible option would be chosen. This required me to enable other to act by making sure that they were participating in the discussion by sharing their diverse thoughts and ideas.

Although I was successful in this aspect of enabling other to act, my midterm and final peer feedback revealed that I was not as successful in holding back my own opinions and ideas during team discussions. The main feedback that I received from my midterm peer evaluations was to not share my own ideas as frequently in the discussion because they would overwhelm the rest of the group. However, as we experienced more and more stress related to our final project, it was more difficult for me to do this because, as a doer, I would have to push my team into making decisions so that we could finish the different parts of our project on time. This meant that I became more involved in the conversation and not less which is why I was not as successful in this aspect as I was in the other one.

I also achieved a moderate level of success in increasing my social awareness of my team member’s emotions. During the first half of the term, I was especially conscious of this because our group was still getting to know each other and learning how to interact with one another. As a result, there were a few times that I pulled a team member aside after a meeting to clarify what emotions they had been feeling during the discussion. I would also apologize if I had contributed to any negative emotions that they had felt. At the midterm peer evaluation, I received mostly positive feedback from my team about my social awareness. The only constructive feedback that I received had to do with making sure that my “doer” tendencies didn’t lead to me quickly rejecting the ideas of different team members and, in the process, hurting their feelings. Working on this aspect of social awareness was my midterm goal. However, like my goal of enabling others to act, I allowed the stress of the final project to cause me to not be as successful during the second half of the term. I became too focused on finishing the project on time that I would sometimes frustrate or hurt other people in my group unintentionally. As a result, I was only moderately successful at achieving my goal of becoming more aware of my team member’s emotions.

The impact that my goals and my ability to achieve them had on my team was more significant during the first half of the term . First, the processes that I had developed to meet my goals were mostly focused on gaining significant team interaction through the sharing of ideas. During the first half of the term when most of our project work was about generating and discussing ideas, these goals had a huge impact and I was able to help facilitate great group discussions. However, during the second part of the term when we needed to be more action oriented, the processes that I had designed to meet my goals were not as effective. In order to move the team forward so that we could get our presentation done on time, I had to act in ways that did not support my leadership development goals. If I were to design the processes to achieve these goals again, I would design a thought oriented goal and an action oriented goal for each aspect of my leadership development plan so that I could work toward achieving that plan regardless of the stage that the proposal was in.

I still need to work on being aware of how my ideas and comments affect others and knowing when to hold those ideas and comments back. This is a combination of my leadership development points from this term of enabling others to act and increasing my social awareness. I am going to continue to work on this by first focusing on these ideas in teams where there are not hard deadlines and other high stress activities so that I can really learn these skills. Then I will start focusing on these goals in groups that are more stressful to see if what I have learned will stick in the face of more challenging circumstances. This process might happen a few times before I am able to say that I have really experienced success in this area but the benefits of diverse and inclusive team discussions are so valuable that I need to make sure I am doing everything possible to make it happen.

Finally, through my team experiences, I learned one main thing about leadership that was missing from the leadership models and articles that we discussed in class. I learned that merely having a diverse team is not enough to achieve team synergy. At the beginning of the class we talked about how gaining team synergy would help us create a better project than any one member of the team could create on their own. However, most of the articles that we read discussed how team synergy was a result of diverse teams and not much more detail was given. My team was definitely diverse, but we quickly realized that this alone was not enough to help us achieve synergy. Instead, the times that we experienced synergy were when everyone had a clear idea of what our vision and purpose as a team were and knew what each person’s role was in developing that vision and purpose into an improvement proposal for LCB. Unfortunately, this did not happen as often as I wish it had because it was difficult to get the diverse personalities in our group to agree on a single vision and purpose. Therefore, out of this experience I learned that it is more important to have everyone on your team working towards a single vision rather than merely have a diverse team that is not able to agree on a vision.

My experience in this class has been interesting. Although my team was not as great as I hoped it would be, I feel like I discovered quite a bit about my own leadership abilities and challenges. As I leave this class, I hope to take that knowledge and continue to explore and develop my leadership potential in other aspects of my life.

 

 

Achieving Team Synergy While Under Stress

Achieving team synergy is not an easy thing to accomplish. However, add the stress of a final proposal or a final presentation into the mix and achieving synergy is even harder than before. This is the struggle that my team has faced over the last week.

At the beginning of the term, we had a difficult time working together as a group because of our extremely different personalities and work styles. By the middle of the term, though, we had achieved some level of synergy and were beginning to work well together.However, the stress of this past week has caused the members of my team, especially me, to backtrack on our goals of making that synergy possible.

Throughout the term, my leadership development goals have been to enable others to act and to become more aware of other people’s emotions during group discussions. Over the last few weeks, I felt that I had improved in both of these areas and was beginning to do them without needing to think about them. The stress of the last week, though, has made it much more tempting to revert back to the habits of taking control of the group projects and not being aware of how this makes other people feel. For example, I have caught myself talking to much and not letting other people express their viewpoint during discussions. I have also fought for a couple of my ideas without really listening to the concerns of others and identifying what emotions those concerns are coming from.

In the grand scheme of things, the worst time for this to happen is right now during final proposal and presentation preparations. Everyone in my group is also feeling the stress of these final preparations and I am adding to that stress not relieving it. As a result, I am monitoring myself much more closely again to make sure that my habits do not revert back to the ones that I had at the beginning of the term. Hopefully, these actions will strengthen my leadership development goals throughout the last few weeks of the term and will contribute to a solid final presentation with my team.

 

Practicing Emotional Intelligence through Constructive Feedback

As of this past week, my BA 352 group has been working together for about five weeks and, in order to celebrate this momentous occasion, we had the opportunity to participate in a structured feedback session in class. This session was the moment of truth for our group. We were not only able to let our  group members know how we viewed their contributions, but we were also able to hear about how they viewed our contributions. The goal of this feedback was to help us positively adjust our behavior, both as individual and also as a group, for the last four or five weeks of the term as we prepare for our final proposal and presentation.

However, it is not easy to make sure that the feedback you give to others is truthful but also delivered in a helpful way. This is especially true for me. As I detailed in my Leadership Development Plan, one of the areas of emotional intelligence that I struggle in is the social awareness component of being able to read and understand the emotions of the people in my group.

When it comes to giving feedback,  this can be dangerous. On the one hand, I could be brutally honest with the people in my group and completely miss the fact that I am hurting their feelings. On the other hand, I could read into their emotions too much and give entirely positive feedback that does not help them grow. In either of these cases, I would not be communicating my feedback in an emotionally intelligent middle of the road way.

This was my challenge during Wednesday’s feedback session. In order to prepare, I made sure to take time before class to think about both the positive contributions of each of my group members as well as what behaviors should change to make our group better. As I thought through each of these things, I also took the time to figure out how I was going to communicate them effectively. I made sure that each of my comments was something that I would be okay hearing myself and was geared towards improvement, not judgement.

During the feedback session, I also worked on my social awareness by asking how people felt about their feedback and making sure that everyone was okay before moving on to the next person. I also made sure that each person got to ask questions about the feedback if necessary and that any issues were worked out immediately and not left unresolved.

Overall, I think that our feedback session went well. Everyone came out with a good idea of where they needed to improve but also with an idea of what they contributed to the group. This process helped me to continue to work on my social awareness of my group members emotions and hopefully this awareness will be helpful as we prepare for our final projects in class.

 

Overcoming Group Tension

This week, my group experienced some growing pains as we continued to explore everyone’s personalities and working styles. As the exercise we did in class on Monday identified, most students do not say that group projects are their favorite class activity and I think these growing pains are one of the main reasons why this is. Nevertheless, the process that my group has been going through has given me a great opportunity to work on  encouraging the heart’s of my group members and also being aware of their emotions, even when we are engaged in a heated debate.

Over the last two classes, my group has struggled to develop our “needs” statement into an idea that we can all support. We have also had problems with people not following through on things that they committed to do. This has led to several frustrating misunderstandings and debates that we have had to work through. Usually in these situations, I get pretty upset and defensive and I definitely do not focus on thanking my group members for their input or encouraging them to share their thoughts. On Wednesday, however, I made the conscious effort to recognize my group members by actively listening to each of their ideas and interacting with them before making a judgement about the viability of the idea. I also made sure that I stopped and thanked anyone who came up with a really great idea or insight. I hope that as I continue to do this it will encourage others to do it as well, and this will ease the transition that we are going through as a group.

I also had a great opportunity to work on my social awareness of other people’s emotions during our group discussion on Wednesday. During the discussion, one of our group members stopped contributing as much as she had been before. I was worried that she had been offended in the course of our groups debate, and I was even more worried that it might have been my fault. After class, I made sure to talk to her and apologize for anything that I had said that might have offended her. We were able to talk about the discussion and some of the things that both of us were working on and it helped us to understand each other better. I am now even more aware of how to interact with her, especially during a heated group debate and I know that this will definitely be helpful to our group later on.

I wouldn’t say that our group has had “fun” with each other this week, but I feel that we are working through some issues and that we are going to come out better as both individuals and, hopefully, as a group.

Improving my Emotional Intelligence through the Design Workshop

Create the ideal backpack. It might seem like a simple task for many people, but for me it was not. I had no idea where to begin on this assignment when we first got it on Monday because all I could think was “I can’t draw” and “I’m not creative”. I view myself as a person who deals well with concrete ideas and numbers. Design isn’t really my thing. To make matters worse, we were told to not focus on specific features of the backpack, which would have been easier for me. Instead, we had to connect with the emotions of our partner to discover what they really needed as opposed to what they presumably wanted. As a result, Monday I struggled with this assignment and I was dreading finishing it on Wednesday.

However, on Tuesday I was working on my Leadership Development Plan and, in this plan, I identified that one of my weaknesses is not being socially aware of other people’s emotions. This made me realize that one of the reasons that I was struggling with this assignment was because I wasn’t putting in enough effort to make myself aware of my partner’s emotions regarding his ideal backpack. Without truly understanding his emotions in regards to this project, I wasn’t going to be able to create what he needed.

Therefore, on Wednesday, I came into class with the goal to be more aware of the emotions behind the backpack design I was creating. Although, I wouldn’t say that my final prototypes were perfect, the feedback that I got from my partner on Wednesday was much more positive than the feedback that I got on Monday. I had been able to identify several key things that my partner really needed in his backpack and was able to come up with a few solutions that he liked to solve these problems.

Overall, this design project coupled with my LDP gave me a greater appreciation of the importance of emotional intelligence and also gave me to ability to take the first steps to work on my own weakness in this area regarding social awareness.