Once her exam started, Ms. Chao said, a red warning band appeared on the computer screen indicating that Proctortrack was monitoring her computer and recording video of her. To constantly remind her that she was being watched, the program also showed a live image of her in miniature on her screen.
Even for an undergraduate raised in a culture of selfies and Skype, Ms. Chao found the system intrusive. “I felt it was sort of excessive,” she said.
Examining recent efforts by Rutgers University to require virtual proctoring in online courses, the author considers the challenges of technology aimed at impeding academic dishonesty in online class activity. Issues of intrusiveness, cost, and privacy protection are raised, and remain unresolved, as universities struggle to create appropriate practices and policies.