October 12, 2016 – Meeting Notes

Attendees

  • Tom Lundberg
  • Ramiro Vasquez
  • Edward Mason
  • Amy Keene
  • Tyler Brandt
  • Michele Reniff
  • Karen Matson
  • Scott Huette
  • Helen Chu
  • Katy Lenn
  • Ken Loge
  • Stan Hall
  • Pat Fellows
  • Matt Schmidt
  • James Bailey
  • Doug Blandy
  • Candice Kramer
  • Skipper McFarlane
  • Sean Sharp
  • Mary Popish
  • Karl Owens
  • Robert Voelker-Morris
  • Shandon Bates
  • Stefanie Dupray
  • Mike Moresi

Discussion items

Individual Introductions and Lunch: Everyone

Introduction to the UO Ed-Tech Community of Practice Mission and Goals: Sean Sharp and Robert Voelker-Morris

Group Activity: Facilitated by Pat Fellows and Karen Matson

What do you want from this group?

How often should we meet?

Topics brought up by groups:

  • Specific “specialized” topic groups:  These groups would focus on specific topics, for example classroom technology support, and meet outside the main CoP meeting times.   These groups could then report back to the larger CoP group with their findings and recommendations.  These special topic groups also could facilitate focus groups, such as with faculty about their classroom technology needs.
  • Need a centralized service catalog:  How could CoP help facilitate this centralized catalog of Ed-Tech services on campus?  Should this be part of the CoP’s charge?  Who has time to manage this?
  • CoP larger group meetings should happen at least once a term, but overall still not decided if more meetings are feasible.  Many, in all of the groups, would like to meet more often with their colleagues and peers from around campus, but there is still that challenge of complex schedules for such a large group [Update: The core planning group has decided to work with every third week (Week 3) of the term as the consistent larger group initial meeting time for every term, including summer.]
  • How to really maximize the CoP as a group to share resources was a key concern.  But again how to make this work with each member’s very full support schedules and within the priority work mandated by their contracted job descriptions?  Where might the CoP blog come into this structure, how might the blog site help out?  Again who manages this all?

Homework!

Each member was sent an email with the following “homework” assignment:

As part of the process for building and growing this CoP group here is your homework:  Please send to me (via this email is fine) the following information for our CoP blog site (https://blogs.uoregon.edu/edtechcommunity/):

1.       Name, title, department/program
2.       Brief bio (three to four sentences, see our current examples here: https://blogs.uoregon.edu/edtechcommunity/bios-of-members/)
3.       Four to six areas of interest.   As in let’s start to build a folksonomy of interest areas for everyone that we can tap into for thinking about creating our “Special Interest Groups” and also to assist in our networking with each other across campus.  Keep these short and at a keyword tag level.  For example: “online education” “classroom technology” “help desk support” “professional development” “centralized service catalog” and so on.
4.       A photo of yourself!

Additional Resources

NW eLearn: http://nwelearn.org/conference/ and http://nwelearn.org/conference/registration/

NWACC (NW Academic Computing Consortium): http://www.nwacc.org/programs/conf16/overview.html and if you are interested in this one please contact Helen Chu helenc@uoregon.edu

Second Meeting

Attendees

  • Tyler Brandt,
  • Lindsey Freer,
  • Robert Voelker-Morris,
  • Sean Sharp,
  • Karen Matson,
  • Kelsey Lunsmann,
  • Deborah Cooke,
  • Pat Fellows,
  • Dane Ramshaw,
  • Helen Chu,

Discussion items

Time Item Who Notes
10 Min Food Everyone
  • Thanks for the food.
20 Min Introductions and updates from the group Everyone
  • Sean: update on the changes at AAA and Sean’s role. He is now  the help desk manager and Educational Technologist.
  • Robert: Update on where TEP is going. We need to broaden this group. Advocacy and invites at the individual level.
  • Tyler: Canvas roll out, changes in position and shuffling of responsibilities as Canvas gets rolled out. Back to video soon and classroom related support.
  • Lindsey: Update on InTRO report
  • Dave: building learning tools, teaching more, teaching in PDX, involved in more research grants at COE. Catalyst on MAM (Kaltura) RFP. Chair of digital learning inventory.
  • Pat: Welcome to UO and CMET and the Ed Tech CoP. Likely to inherit some of Tyler’s current LMS duties.
  • Deborah: AE contracted with Global Ed to produce an external facing k-12 tool for classroom management. Hopefully to deploy in January. Copyright and Fair Use Module, currently in review. (Tyler, Andre, Chuck, Katie, and a few others are on the micro-review team). Hopefully deploying in UO Blogs and Canvas when things are further developed. AE/TEP/CMET collaboration for online course development in BA department. This is a pilot program.
  • Kelsey: new role since last meeting. Used to coordinate service desk. Since May, Kelsey is the IT service management and process management. New approach to IT and support services. Trying to figure out how to better support internal staff and E-Us. Implementation of change management process has been added! Incident management process is in development and will be rolled-out around March. Service catalogue is in development (service menu), Service Desk is now the Technology Service Desk to be a first point of contact for customers and users.
  • Karen: helping with roll out of Canvas.
5 Min Introduction of Game Lindsey
  • Game developed by Greg and Lindsey based on the research that was gathered during InTRO’s first year of assessment.
  • More info can be found: https://blogs.uoregon.edu/introreport
  • Participate in creating maps as a small group to see what groups think of the organizational structures.
25 Min Play the game Small Groups
  • 3 small groups organized cards to try and represent the organizational and support structure at UO as the group believes it’s laid out.
  • Each group briefly presented the logic behind the way their cards were laid out.
  • Cross-group discussions occurred and photos were taken of the card organization.

Action items

  • Everyone promote the group at an individual level to bolster attendance in the Ed Tech CoP.

The InTRO Report is Live!

Hi everyone! I hope you’re having a lovely summer.

I wanted to be sure to let you all know that the InTRO team has released its report on its first year of activities. We were charged by the Educational Technology Advisory Committee not only with conducting instructional technology referrals, but with inventorying campus efforts. Over the course of the year, our charge expanded to include significant research into the digital education efforts of over twenty-five comparator institutions.

Our report has four major sections: The UO Environment, Our Peers, Inspired Examples (basically, all the cool stuff we found along the way!), and Moving Forward. That last bit is where you come in. We want to hear from you! We built our report on UO Blogs, rather than deliver it in paper format, in order to ensure that it is a living document–something to which new content can be added over time.

Because our site is, well, content-rich (*ahem*), Greg and I thought that one useful point of departure might be our section on UO Tech Staff Perspectives. We used information we collected informally throughout the year, as well as a survey that went out to some people earlier this spring, to shape this page. In addition, we’d love your thoughts on one inspiring example from a comparator–the Center for Innovative Teaching and Learning at the University of Illinois. We think it’s a great model of cooperation, as several units have come together there in support of a clear mission.

When you’ve had a chance to look over our report, we hope you’ll share any feedback you might have. We welcome your thoughts–especially suggestions for additional report content. Feel free to comment on the site, comment on this post, or e-mail your ideas to the InTRO team.

Thanks very much to all of you for contributing to our efforts to compile this report. We appreciate you!

–Lindsey for the InTRO Team

Forum: What are you doing for your trainings?

In our first CoP meeting (April 9, 2015) the question came up about what we all do, as Educational Technologists, for our trainings.

Such as do we focus mostly on individual or group trainings/consultations?

Do we focus more on face-to-face, online, or a mix of formats?  And what do these trainings look like?

Please use the comments section to describe your trainings!

The State of Ed Tech at the University of Oregon: Our Perspectives

Introduction

For the first meeting of our new Ed Tech Community of Practice, we developed a structured activity. We asked everyone in attendance to answer four questions on a notecard:

  1. Who are you?
  2. What is the most exciting thing about your position at UO?
  3. What is the biggest challenge you are currently facing?
  4. What is one thing you are working on (or want to work on in the near future) that builds on what you find exciting and addresses your challenges?

We got into small groups to make notes and discuss, and then we used the whiteboards in Library 117 to aggregate some of our comments:

Summary of Responses

In summarizing our comments, I would first like to note that we had quite a range of attendees at our first meeting! Our 20 participants included employees from IT support units in the School of Architecture & Allied Arts, the College of Arts and Sciences, the Lundquist College of Business, and the College of Education–as well as staff from the Teaching Effectiveness Program, Center for Media and Educational Technologies, Instructional Technology Referral Office, Yamada Language Center, American English Institute, Office of Global Education, Accessible Education Center, Academic Extension, Information Services, and the UO Libraries. That’s an excellent cross-section of the University; well done, us!

What Is Exciting About Our Work?

New. Dynamic. Diverse. Variety. Change. Community. When asked to describe the most exciting aspects of our work here at UO, these words show up repeatedly. We clearly value the fact that our field is “always changing and evolving.” Most of us recognize that being in this field means that we’re always learning. We know the value of keeping up with change, and we seek opportunities to add new skills or explore new technologies. For a lot of us, that also carries over into an appreciation for the campus community, and all of the different people we meet. We have an appreciation for the tools we work with, but also for the people we work with–be they students, faculty, or our fellow staff members. “Working closely with diverse stakeholders” is one of the best parts of our work at the University.

Selected Quotes

Dynamic environment.

Development of new/improved pedagogies.

Variety!

New work every day.

Being able to make a difference in someone’s day/week/month/life!

I love making a difference.

Contributing to inclusion and diversity.

People!

What Is Challenging About Our Work?

To a certain extent, our challenges are a microcosm of the challenges currently facing the University of Oregon. Communicating our skills, roles, and sense of what’s possible, especially in our relationships with faculty, is a persistent thread amongst the comments. That “awareness” can be difficult to foster in others when any one of us has to balance “instructor support with all of [our] other hats,” including staff training, policy development, and marketing our services.

In addition to balance and communication, we almost universally feel like our units are under-resourced. This is manifesting in terms of inadequate support or development of specific types of technologies (video support is mentioned by staff from multiple units), professional development, and physical plant.

Finally, even as agents of change, we sometimes have trouble finding our footing in UO’s “changing landscape.” It can be difficult to “tap into the potential” that we see without a universal willingness to take on “new challenges.”

Selected Quotes

People aren’t willing or are afraid to change.

Keeping one’s head above water!

Helping faculty understand the range of things that I do.

Policy and legal lag behind technology.

Time!

How Can We Use Our Strengths To Address Our Challenges?

We want to create. Whether it’s implementing new tools, developing new policies, designing new organizational structures, or building new physical spaces, the members of our community want to help shape UO’s growth. We’re interested in creating better training and instructional materials, developing and sustaining makerspaces, implementing service management procedures, and building cross-campus community. All of that growth is about providing better service to the university: we want to “[help] people tell their story and [make] it easier for them to tell their story.” We want to connect UO students, faculty, and staff with the rest of the world–or even just with our campuses in Portland and Bend, providing “improved classroom support.” Above all, we want to implement tools and procedures that will streamline our workflows and allow us to provide better, more consistent services across the University of Oregon.

Selected Quotes

Updated instruction materials that work!

Development of a makerspace/community.

More community-building events.

Streamlining services.

Repeatable & predictable processes.

Thank you to all who participated in our first meeting and in this activity. We look forward to more!