Facilities Support Services

Facilities Support Services provides a variety of services for faculty and staff. Information about facilities support for students is located on the Tech site.

Facilities Support Services
124 Lawrence Hall
541-346-3633 | fss@uoregon.edu

Summer Service Desk Hours*

  • 6/18-6/22  10:00 am to 2:00 pm
  • 6/25-9/21  9:00 am to 3:00 pm

*For facilities support outside of those hours, please email fss@uoregon.edu or call 541-346-3633 and leave a message.  

Need Help?

  • College of Design facilities requests in Eugene can be emailed to the College of Design Facilities Support Services (FSS) ticket system at fss@uoregon.edu
  • If you need technology support in Eugene, please submit a request via the UO Service Portal (http://service.uoregon.edu) or call 541-346-6194.
  • College of Design Portland programs are supported by the UO Portland facilities team. Portland facilities requests can be submitted using the Portland Facility Help Ticket.


  • Kyle Harshbarger, Facilities Services Manager
  • Clay Myers, Carpenter
  • Jerry Lacey, Trades Maintenance
  • Vance McIntyre, Laborer Assistant
  • Tom Coates, Shops Supervisor


Access for Faculty and Staff

Classroom Support

  • For non-technical classroom issues in Eugene, such as climate control, contact 541-346-3633 or email fss@uoregon.edu
  • For non-technical Portland classroom issues contact John Woelfle at 503-412-3691 or send a Portland Facilities Request.
  • For Eugene classroom technical issues in Lawrence 115, 166, and 177, please contact the Center for Media and Educational Technologies (CMET) in the Knight Library via 541-346-3091 or cmet@ithelp.uoregon.edu
  • For all other Eugene classrooms supported by the College of Design Technology Services, please call 541-346-6194 or stop by LA 124.

Confidential Shredding

  • The mail room in  Lawrence 105 has a confidential bin for small quantities of confidential documents. Some departments have shredding bins in the department offices.
  • For large quantities of confidential shredding (several boxes of confidential documents or more), contact your department so that they can schedule a pick-up in your location or department office by Garten (541-868-1550), the service provider.

Copying Services

  • The mail room in Lawrence 105 has two copy machines for use by College of Design faculty and staff. Contact your department if you need a code to access the copy/mail room.
  • For copying assistance visit Campus Copy (Monday – Friday, 7:30am to 5:30pm), located on the bottom floor of the EMU between the Holden Center and the Craft Center. They offer color and black & white quick copy service while you wait, as well as a number of other services. Visit the Campus Copy site for more information, or email campuscopy@uoregon.edu.

Lost and Found

  • Check with Facilities Support Services for items lost in and around Lawrence Hall. All items that are not picked up in a reasonable amount of time go to  UO Parking and Transportation.
  • If you have lost your office keys, contact College of Design Facilities Support Services, and then the Key Issuance Office located on the ground floor of the EMU.

Mail Services

  • Outgoing campus mail is picked up by UO Mailing twice daily from Lawrence 105. UO Mailing also picks up outbound UPS and Fed Ex packages from this location. Contact your department if you need a code to access the Lawrence copy/mail room.
  • There is no on-campus US Post Office. Faculty may send US mail through mail services using an appropriate index (see your department for details).
  • Please do not send or receive non-UO business-related mail via Facilities Support Services. We cannot assume responsibility for these packages. Various vendors near the university can provide postal services such as the Duck Store, Hirons, and others in the adjacent area.


  • For Eugene faculty or staff office space issues (i.e. climate control or other non-tech issues) contact fss@uoregon.edu
  • For Portland faculty or staff office space issues contact John Woelfle at 503-412-3691 or send a Portland Facilities Request.

Room or Special Event Set-up

  • Questions about room or special event set-up in Eugene? Contact fss@uoregon.edu
  • Questions about event set-up at the White Stag Building in Portland? See the Portland Event Services website.
  • Information about reserving the Hayden Gallery is located on the Hayden Gallery site.
  • To reserve the Willcox Hearth, Lawrence Courtyard, Lawrence Lobby Display Cases, and other College of Design common spaces see the Lawrence Hall Space Reservations page.



  • Faculty can contact their department staff for office supplies. The facilities desk no longer stocks emergency office supplies.
  • To restock first-aid kits, email fss@uoregon.edu