Insurance Enrollment Support
Oregon Health Plan Enrollment Assistance
Phone: 541-682-3585 to schedule an appointment
Community Health Centers of Lane County offers assistance enrolling in Oregon Health Plan. Trained Access Specialists meet with students and families to help them understand coverage options and assist with the application process. Oregon Health Plan Enrollment application is available at OregonHealthcare.gov.
UO Student Insurance
The UO Student Insurance is offers national and worldwide coverage to domestic and international UO students. Enrollment instructions, plan benefits, and costs can be found on the Health Center website.
University Health Center
Location: 1590 E 13th Ave Eugene, OR 97403 | Phone: 541-346-2770
Hours: Monday through Friday: 9:00 am-5:00 pm, Saturday: 9:00 am-1:00 pm (summer hours may differ)
Insurance specialists at the University Health Center can help you navigate insurance options – including the Oregon Health Plan and UO Student Insurance – that may be available to support you and your family.
*new* Location: 1717 Centennial Blvd. Suites 4 & 7 in Springfield | Phone: 541-316-5743
Hours: Open every Sunday, from noon to 4:00pm.
Free healthcare. The clinic is run by volunteer medical professionals. Patients check in with a nurse for initial assessment and then see a doctor. Patients can then select the treatment options they would like to pursue including pharmaceuticals, herbal treatments, nutritional and homeopathic care. Food and hygiene products are available for those in need.
Check in runs from 11:45–3:00 pm. Being seen is not guaranteed if you check in after 3:00 pm.
Volunteer in Medicine Clinic
Location: 2260 Marcola Road, Springfield, OR 97477 | Phone: 541-685-1800
Volunteer physicians and nurses treat patients for primary care concerns. Diabetes management, pharmacy services, women’s health care, physical therapy, respiratory therapy, support to quit smoking, and lab services are also available. Call to speak to a screening specialist about your eligibility. Eligibility is based on gross household income.
Community Health Centers of Lane County
Location: Various locations throughout Eugene and Springfield
Providing affordable community health care for infants, children, adults and seniors. Their clinics provide prenatal care, family planning, family practice/internal medicine, a low cost medication program, dental prevention program for children, behavioral and alternative care. Services are provided on a sliding scale for those who are eligible. Assistance enrolling in health insurance is also available. To discuss sliding scale payment eligibility call: 541-682-3550.
Planned Parenthood of Southwestern Oregon
Locations: 3579 Franklin Blvd, Eugene, OR 97403 | 793 N Danebo Ave, Eugene, OR 97402
Phone: 541-344-9411 (Franklin Location), 541-463-9731 (Danebo Ave location)
Hours: Franklin Blvd location: Monday, Tuesday, Wednesday, and Fridays: 9:30 am–6:00 pm, Thursdays: 10:30 a.m. – 6:00 p.m, Saturday: 8:30 a.m. – 4:00 p.m.
Danebo Ave location: Monday, Tuesday, Wednesday and Fridays: 9:30 am–6:00 pm, Thursday: 10:30 am–6:00 pm. Closed Saturday and Sunday.
Services include birth control, annual exam, cervical and breast cancer screening, STD screening and treatment, HIV testing, abortion, vasectomies and more. Cash, card, and money order payments are accepted. Some OHP plans and private insurance accepted. You can call to find out more about services and to schedule an appointment. It is also possible to schedule online here.
Willamette Family Inc
Location: 195 W 12th Avenue, Eugene, OR 97401 | Phone: 541-762-4300
Provides detox, treatment for substance abuse disorders, mental health treatment for adults and children, primary medical care services, parenting classes, peer support services, and other transitional support services. Call the Rapid Access Center (phone number above) between 8am and 8pm to discuss getting started.
White Bird Medical Clinic
Location: 1400 Mill St Eugene OR 97401 | Phone: 541-484-4800
Hours: Mondays: 9-12, Tuesday through Thursday: 9-6, Friday: 9-1. Not open on the weekends.
Affordable medical care on a sliding scale for individual living below the poverty line. Free for those experiencing homelessness. OHP and Medicare accepted. Private insurance not accepted. No one is turned away for inability to pay.
White Bird Homeless Healthcare
Location: 323 E 12th Ave, Eugene OR 97401 | Phone: 541-342-1295
Walk in hours: Monday–Thursday, 12:00–2:00pm
Assistance accessing primary care for individuals experiencing homelessness.
St Vincent de Paul
Location: 456 Highway 99 in Eugene | Phone: (541) 689-6747
Hours: Monday, Tuesday, Thursday, Friday from 10:00am – 12:30pm and 1:30 – 4:00pm. Closed Wednesdays.
St. Vincent de Paul can provide $50 to cover prescription costs in a 12-month calendar year; however, exceptions can be made for emergencies.
White Bird Dental Clinic
Location: 1400 Mill St Eugene OR 97401 | Phone: 541-344-8302
Hours: Monday – Thursday: 8:00 am – 5:00 pm, Friday: 8:00 am – noon or 5:00 pm
Preventative and restorative dental care for those who qualify. New patient screening for eligibility available Monday through Friday before 10 am. Urgent care also available for those with OHP or on a sliding scale based on income.
Lane Community College Dental Clinic
Location: 2460 Willamette St, Eugene, OR | Phone: 541-463-5206
Teeth cleaning and restorative care. For some services dental hygienist and dental assistant students provide care under the supervision of dentists and hygienists. Accepts patients with Oregon Health Plan.
The initial screening appointment is free. Call to schedule.
Counseling and Mental Health Services
UO Center for Healthy Relationships
Location: 1655 Alder Street (17th and Alder) | Phone: 541-346-0923
Affordable therapy for the Eugene community provided in the training clinic by graduate interns in the Couples and Family Therapy Master’s program. Individual therapy for all ages and for a wide range of concerns. Relationship therapy and group therapy is also available. Fees are applied on a sliding scale based on the financial resources of the client. For more information and to schedule an appointment call the phone number above.
University of Oregon Psychology Clinic
Location: Straub Hall, Room 139 | Phone: 541-346-4954
Hours: Monday – Friday, 8:00am – 5:00pm
Low-cost psychotherapy and psychological assessment services for adults or adolescents older than 14 in the Eugene-Springfield area. Couples counselling available. Services are for community members as well as university faculty, staff and students. Services are provided by graduate students supervised by licensed Psychologists.
Fees are assessed based on income on a sliding scale from $10-50. Fees are due at time of service. UO students and military veterans pay the minimum fee of $10. Please call the phone number above to set up an appointment or learn more about the services available.
Center for Community Counseling
Location: 1465 Coburg Road Eugene, OR 97401 | Phone: 541-344-0620
Hours: Open from 9:00 am—3:00 pm Monday through Thursday
Affordable counseling services on a sliding scale. Fees are charged on a sliding scale depending on income. Fees range from $5-$40. The initial intake interview is $20.00. Support groups are also available for: depression, anxiety, dialectical behavioral therapy skills, mindful parenting, grandparents raising grandchildren, and there is a McKenzie River Center Men’s Group. Group sessions charged on a sliding scale from $10-$20 per session. For an initial screening and to be matched with a counselor call the phone number above.
Northwest Christian University Counseling Center
Location: 755 East 11th Avenue Eugene, OR 97401 | Phone: 541-349-7471
Hours: Monday through Thursday, from 9:00 a.m. to 7:00 p.m.; Friday 9:00 a.m. to 3:00 p.m.
Open to everyone regardless of belief system. Free for NCU and UO students. $10 per session for community member. Call to schedule a free intake session.
National Alliance on Mental Illness (NAMI) Lane County
Locations: UO Campus, HEDCO Education Building–Room 144 (1655 Alder Street) | Lane County Behavioral Health, 2411 Martin Luther King Jr. Blvd, Eugene OR
Meetings times: University of Oregon group meets Tuesdays, 6:00—7:30 pm. The Eugene location support group meets on Thursdays 1:00 pm-2:30 pm.
Peer support groups, classes and peer programs for adults living mental illness or the loved ones of individuals with mental illness.
Volunteers in Medicine Clinic
Location: 2260 Marcola Road Springfield, OR 97477 | Phone: 541-685-1800
Hours: Monday: 9:00 a.m. – Noon, 1:30 – 5:00 p.m., Tuesday: 1:30 – 5:00 p.m., 5:30 – 8:30 p.m., Wednesday: 9:00 a.m.– Noon, 1:30 – 5:00 p.m.,
Thursday: 9:00 a.m. – Noon, 1:30 – 5:00 p.m., Friday: Closed
Provides mental health care for low-income adults including diagnostic services, counseling and medication. Counselors, psychologists and psychiatrists provide services by volunteering their time.
Must meet eligibility guidelines based on average monthly gross income—call the screening number (ab0ve) to discuss eligibility and schedule a screening appointment. Will need to provide proof of residency, proof of gross income, and copy of loan/grant information. More information about eligibility can be found here.
White Bird Clinic
Location: 341 E 12th Ave, Eugene OR 97401 | Phone: 541-342-8255
Provides individual, couples and family counseling for adults. Serves adults on Oregon Health Plan, homeless individuals, or those at risk of becoming homeless.
Call for a screening interview and to review counseling options.
Lane County Behavioral Health
Location: 2411 Martin Luther King, Jr Blvd Eugene, OR 97401 Phone: 541-346-3608
Hours: Drop-in screening available Monday—Thursday 9:30—11:30 am
Individual and group therapy, case management, peer support services, medication management. Fees on a sliding scale based on income, Oregon Health Plan accepted, Medicare and some other insurance plans accepted.
Center for Family Development—Teaching Clinic
Eugene, OR—Several Locations
Therapy is offered for clients not covered by insurance. Master’s level interns supervised by licensed clinicians provide individual and family counseling on a sliding scale based on monthly income and number of dependents. Services include outpatient mental health, mental health groups, and substance use recovery. To schedule or for more information call: 541-342-8437
Location: 260 East 11th Avenue, Eugene, OR 97401 | Phone: 541-484-4428
Provides outpatient mental health treatment for children, youth adults and families. Locations throughout Lane County. Adolescent substance abuse treatment programs and crisis response services are also available. Accepts Oregon Health plan and private insurance. Grant funding may also be available for those who qualify. Call to speak to the referral coordinator to schedule an appointment at one of the Looking Glass locations.
Centro Latino Americano
Location: 944 W. 5th Ave Eugene, OR 97402 | Phone: 541-687-2667
Hours: Monday-Thursday 8:30am-12:00pm; 1:00pm-5:00pm Friday: 8:30am-12:00pm Saturday & Sunday: Closed
Provides individual and family counseling that is culturally and linguistically appropriate. Medicaid beneficiaries and those who are uninsured are accepted. Fees are charged on a sliding scale and may be free for those who qualify. Alcohol and addiction programs as well as additional social services support are also provided by Centro Latino Americano.
The Child Center
Location: 3995 Marcola Rd, Springfield, OR 97477 | Phone: 541-726-1465
Provides community based outpatient treatment including individual, group and family therapy for children experiencing mental health issues. Also provides crisis planning, skills training and case management services as well as emergency services.
White Bird Chrysalis Behavioral Health
Location: 350 E 11th Ave, Eugene OR 97401 | Phone: 541-683-1641 or 800-422-7558
Hours: Monday through Thursday: 9:00-6:00, Closed Thursday: 12-3:00
A treatment program for adults over 18 who need alcohol or drug abuse treatment as well as mental health support. Includes group, drug education classes, and couples and individual counseling. Accepts private insurance, OHP and a sliding fee scale. No one is turned away based on ability to pay.
24 hour crisis line: 541-485-6513 or Toll Free (800) 281-2800 to speak with a Womenspace advocate
Walk-In hours: are available Monday through Friday 9 am to 4:30 PM, but closed noon – 1 PM
Location: 1577 Pearl St Eugene OR
Support for survivors who have left abusive partners. Services include weekly support groups in English and Spanish, peer counseling, and case management support.
Sexual Assault Support Services
Location: 591 West 19th Avenue (corner of 19th & Jefferson) Eugene, Oregon 97401 | Phone: 541-484-9791. ex 315
Drop-In Hours: 9:00 AM- 4:00PM, Tuesday-Thursday
Provides free counseling services and support groups for survivors of sexual assault as well as friends, partners and families of survivors. Call or email: firstname.lastname@example.org to find more about about group offerings. More info can be found here.
Emergency Mental Health Services and Hotline Assistance
Phone (Eugene): 541-682-5111 (available 24/7) | Phone (Springfield): (541) 726-3714 (available 9am-3am daily)
White Bird’s mobile crisis response unit runs 24/7 in the Eugene-Springfield area. The team consists of a medic and a crisis worker for immediate needs for a psychological crisis. Can provide assessment, information, referrals, advocate, and transportation to the next treatment if needed.
White Bird Crisis Center Emergency Response
Location: 341 E 12th Ave, Eugene OR 97401 | Phone: 541-687-4000 or toll free at 1-800-422-7558
A phone hotline, walk in crisis counseling and mobile intervention. Provides screening, information and referrals. Open to individuals, couples, families and groups. Open 24/7.
UO After-Hours Support and Crisis Line
Call any time to speak with a therapist. The therapist can provide support and connect you with resources.
Looking Glass operates a 24-hour, 7 day-a-week crisis line for parents of children up to age 18 to call when their child is having an immediate mental health, emotional, or behavioral crisis.
Call to discuss local drug and alcohol recovery program options and get questions answered about substance abuse insurance coverage.
Sexual Assault Support Services
Phone: 541-343-7277 or 1-844-404-7277 (toll-free)
24-hour crisis and support line for survivors of sexual assault and sexual abuse.
Phone: 541-485-6513 or Toll Free 800-281-2800
24-hour crisis line for victims of domestic violence to discuss a plan for safety and available services and referrals including: emergency transportation, shelter and emotional support.
Community Veterinary Center
Location: 470 Highway 99N, Eugene, OR 97402 | Phone: 541-636-3324
Hours: You can make or cancel appointments ONLY by calling the phone number above. The phones are on for answering or voice mail 10-4 Monday-Thursday.
Low-cost veterinary care offered on a sliding scale based on income. Financial assistance may be available to address some costs.
Location: Eugene Mission–1542 West 1st Avenue
Hours: 9:30 am to 1:30 pm. Arrive no later than 8:30 am to have name submitted in the drawing for an appointment slot.
Veterinary care for pets of people who are homeless. Services are provided on a lottery basis. Clinic hours held on the 2nd and 4th Sunday January through October, and the 2nd Sunday in November in December.
Page last updated 9/4/18