Superstore Sales – How to make more money

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 When it comes to looking at a data set, it is important to draw connections between total profits and profits per order (based on different qualifiers) in order to understand how to increase revenue. 

In Google Spreadsheets we used commands such as:

=unique(Orders!Q:Q)
=sumif(Orders!Q:Q,A2,Orders!I:I)
=countif(Orders!Q:Q,A2)
=B2/C2
These commands provided us the ability to look at specific aspects and compare them to other qualifiers. For example, we looked at the profit per order for each product sub-category as seen below.
W7Blog-ProductSubCategory

Product Sub-Category

In this screen shot on the left, the copiers and fax machines had the highest profit per order, but the least amount of orders placed. Also the lowest profit per order is seen in the tables category. The amount of orders for tables in in the middle of the total order count. What could be making this a loss are the shipping, priority, and packaging costs that the company pays to get the products to the customer.

W7Blog-ProductContShipPriority

Product Container, Ship Mode, and Order Priority

To the right, the next image shows the profit per order as categorized by the product container, ship mode, and order priority.

For the Product Container, the jumbo box is earning the least in profit per order with of a loss of $139.59. Since the jumbo box is the only product container that is losing money therefore with a little over 6% of the orders there is room for improvement.

Secondly, all three ship modes have a positive profit per order, however the most expensive method for the company is the express air.

Finally, for the order priority, the category earning the least for the company is the highest level (just like in the ship mode) which are the orders classified as critical. 

 

W7Blog-Customers

Four Specific Customers

In order to make this information more prevalent, we selected four customers to look specifically into (as seen to the left). All four customers selected a critical order priority (at least once), but the two that used express air as a shipping method earned the company a loss on the profit per order. The other two customers also used low priority which when paired with the cheaper delivery methods of regular air and truck, allowed the company to see positive profits per order. Without looking at what they purchased, it would be more beneficial to the company to ship the products while not using both the critical priority and express air methods at the same time. However, the pairing of those two aspects go hand in hand. If an order is critical, the customer most likely would want the products as quickly as possible. In order to improve sales in this instance, perhaps when pairing the two qualifiers together, there could be a higher premium to help cover the loss. 

Culture Research

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HBO Coordinator, Brand & Marketing

Time Warner Division of HBO

Area of Interest: Marketing/Promotions/Advertising

Location: New York, New York

Summary: “At HBO, we embody the brand. With compromising spirit and drive, methodical attention to detail, and the curiosity and courage to push beyond the ordinary. We defy boundaries, break taboos, and shatter stereotypes. This relentless pursuit of excellence inspires our voice and we are looking for someone to join our team as Coordinator, Brand &Product Marketing.”

 

For this job, the requirements are fairly simple. They are:

  • 2-3 years of marketing, promotion and advertising experience
  • Excellent organizational skills

The purpose of these requirements are to assure the candidate is competent and confident enough to coordinate the campaigns.

Employee review based of Glassdoor.com:

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The reviews we read on Glassdoor about Time Warner were generally pleased with the benefits that the company offered. However, most were not satisfied with the direct managers and their lack of investment into the employees. Furthermore, many reviewers expressed their aggravation with the company’s lack of promotion and growth for the employees.

Nevertheless, the reviews still gave the company 3-4 stars on average. It was interesting to read the long list of cons in comparison to the pros, but still see a decent rating for the company.

Then, when we looked on Amazon.com for the Time Warner products, the reviews for products such as remote controls and modems have an average rating of 4 stars. However, its their TWC TV app and TWC News app that receive the negative responses.

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Most of the tangible Time Warner branded products have gotten positive review which has a positive effect on their brand image but it does not really have an influence on the company’s culture. The app and service is a more accurate depiction of company culture but it has relatively mediocre ratings. That would be one of the inconsistencies between company culture and  brand messaging.

 

https://sjobs.brassring.com/TGWebHost/jobdetails.aspx?jobId=289478&partnerid=25354&siteid=5108&codes=AD007

http://jobs.espncareers.com/us/united-states/marketing/jobid8669383-project-marketing-coordinator