Author: admin

There will be two different maintenance periods over Winter Break where Blackboard will be unavailable. The first will be on Monday December 29 from 8am PST until no later than 4pm PST. During this time Blackboard will be upgraded to the October 2014 release. This is a maintenance release and there are no major user-visible changes to users.

The second maintenance time will be on Tuesday December 30 from 5am PST until 7am PST. During this time the database will be upgraded.

On Wednesday, 12/3/14, around 9:15PM, there was a broad service outage to a wide range of UO websites and services, including email, the UO homepage (www.uoregon.edu), Blackboard (blackboard.uoregon.edu), Banner, UO Drupal hosting, and others. Services were restored at approximately 10:15 pm on Wednesday, 12/3/14.

Blackboard-specific questions should be directed to

UO Libraries Blackboard Support Team
541-346-1942
blackboard@ithelp.uoregon.edu

For any other questions, please contact the Technology Service Desk:

UO Technology Service Desk
Information Services
541-346-HELP
techdesk@uoregon.edu
facebook.com/UOTechDesk | twitter.com/UOTechDesk

There will be database maintenance on November 25 during the weekly maintenance period of 5am-7am PST to prepare for a database upgrade that will take place over winter break. During this time there may be a few brief outages.

Bb Mobile Learn is available and has been updated. The maintenance work on Bb is complete this morning as of 8:39 am PST. 

During the planned maintenance window, Mobile Learn was unavailable briefly while the building block was updated. The rest of Blackboard remained operational throughout the maintenance period.

A campus-wide system maintenance period has been confirmed for Sunday, 11/9/14 5:00 am – 7:00 am PST. Campus-wide services, including Blackboard, may be slow or unavailable during this period of time.

All systems are expected to remain available throughout the maintenance period.

Previously, this systems maintenance period was reserved for a longer period of time, 3:00 am – 8:00 am.

For more information about this system maintenance  please contact the UO TechDesk at techdesk@uoregon.edu or 346-HELP, or see http://status.uoregon.edu/.

Services were restored at approximately 8:55AM.

11/7/14. Around 7:45AM, service degradations to a wide range of UO websites and services, including email, the UO homepage (www.uoregon.edu), Blackboard (blackboard.uoregon.edu), and others reported.

Users reported an inability or intermittent ability to load pages and log in to services.

Blackboard-specific questions should be directed to

UO Libraries Blackboard Support Team
541-346-1942
blackboard@ithelp.uoregon.edu

For any other questions, please contact the Technology Service Desk:

UO Technology Service Desk
Information Services
541-346-HELP
techdesk@uoregon.edu
facebook.com/UOTechDesk | twitter.com/UOTechDesk

Blackboard will be undergoing maintenance on Saturday Nov 8 from 8am PST until 10am PST. During this time the latest version of the Mobile Learn building block will be installed. Mobile Learn will not be available for part of the maintenance period but the rest of Blackboard will be unaffected.

On Saturday November 1 from 8am until 10am we will be upgrading SafeAssign to the latest version to fix a permissions problem that some students are experiencing. During this time SafeAssign will be unavailable for a short period. The rest of Blackboard will be unaffected by this update.